McDonald’s Ruakura
259 Reviews
$$$
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
About the Business
McDonald's New Zealand | | Welcome to the McDonald's New Zealand. Here you can find out more about our menu items and meals, offers, corporate initiatives and people.
Contacts
Website
Call Us
+6479813355
68CM+28, Hillcrest, Hamilton 3200
Hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Debit cards
- Credit cards
- Wheelchair-accessible toilet
- Toilets
- Good for kids
- Takeaway
- Dine-in
- Coffee
- Kids' menu
- Breakfast
- Lunch
- Dinner
- Dessert
- Seating
- High chairs
- Casual
- Groups
- Late-night food
- Drive-through
- Counter service
Recommended Reviews
Hongbo ZHANG
29.09.2023
McDonald’s Ruakura
A employee with a tattoo on her face told me rudely to eat at Subway because I ordered a meatless burger. This is the first time I have experienced this kind of discrimination and insulted in New Zealand.Already complained to McDonald's.Fries are already soft
Tracy M
17.08.2023
McDonald’s Ruakura
Food was good, hot and fresh. We called in at lunchtime on a Sunday when it was busy. The spare tables hadnt been cleaned but a staff member quickly came to clean our table after we requested it. The ladies room needed a clean. A good place to stop if you want a quick bite.
Erin Wells-Lakeland
16.08.2023
McDonald’s Ruakura
Completely understaffed, the workers are trying their hardest, but management clearly doesn't care about them. The place has rubbish everywhere and table and chairs not wiped down, there was literally 2 staff working and they were swamped with orders, so can understand it hard to find the time to clear tables and empty bins, management should pull their socks up and hire more staff!!! Food was rushed and not put together in the best way. Wouldn't recommend this McDonalds, such a shame really.
franchesca farnum
09.08.2023
McDonald’s Ruakura
I have never waited less than 30 minutes here, which I honestly didn't mind because the food was usually actually hot and I assumed they were under staffed and still learning the ropes. But today I waited over 30 minutes in the drive thru, patiently, then saw another 3 staff walk into the restaurant, thought, oh yup, they must be swamped with uber orders or something. But then the intercom turned on to tell me they weren't taking anymore orders, with no explanation. There hadn't been anyone waiting in the drive thru up ahead for a good 15 minutes at this point. I truly don't understand why they didn't put up cones or something.
Katelyn Macdonald
03.08.2023
McDonald’s Ruakura
I never write reviews on places HOWEVER this seriously is the worst McDonalds i've ever been too. At first I went when they recently opened and ordered a cheese burger comb... after already waiting in the drive thru with no cars infant for a good 10min before they even took our orders to receive a cheese burger without any paddy and under cooked fries. When I took the paddy back the staff were too busy dancing and singing to music to even acknowledge me before having to loudly voice up for some notice, they rudely then made another one.I did think maybe it was just the opening month and the stuff was training... however i've been back after several months to the service and food quality not changed. Went at 8:00pm one night sat in the drive thru for 15min before then to finally say we not taking any drive thru " with no signs or reasoning up. Got the coffee order completely wrong and just overall terrible service.Seriously wouldn't recommend this mcDoanld's and the extra drive to 5 cross roads or Grey Street will be worth it."
Soloni P
01.08.2023
McDonald’s Ruakura
Approximately 3am waiting in the Drive-thru for 20 minutes, cars were starting to queue in and there were 2 cars infront of me (who knows how long they were waiting) only to be told they wont be serving til 5am. Customer service could improve and might need to change hours to 22/7 as it seems thou you shut down for 2 hours.
Mauricio Kimura
23.07.2023
McDonald’s Ruakura
Newest Mc Donald’s in town, 3k from uni and just off SH1. Usually the drive thru is often busier than in-store. We arrived at 4 and there were only 4 customers inside. We placed the order and it was ready in less the 10’ for 1 gourmet creation, 2 bigmacs, 2 cheese burgers, fries, and drinks. Seems pretty much average for the franchise. Playground is small, enough to entertain the little ones. No self serving drinking machines, probably due to the abusing behavior of some. Overall, the visit was worth.
Reece
19.07.2023
McDonald’s Ruakura
Went to go to the drive through and they were all out side smoking. Poor customer service for a “24 hour” shop. Have also been served cold food every other time we have been here. Plus we had to wait 15 minutes to get our order the first time we used the drive through. Highly do not recommend, waste your time and money.
Anton Aksuta
19.07.2023
McDonald’s Ruakura
No expectations for the food, but surprisingly that was only the food, which I didn't have issue with.Apparently this place experience some sort of management problem.The drive through was stuffed, so we went inside.Kiosks not working at 21:47.Order over the counter - 5 mins wait time before somebody noticed me despite employee lady with tattoo on the neck roaming around. And the lady looked at me as if I owed her money or something.22 minutes to get 1 combo is a bit too long for fast food.Next maccas will visited on the way was Taupiry. Staff there was tired, but much MUCH more friendly.
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68CM+28, Hillcrest, Hamilton 3200
McDonald’s Ruakura