Haircare Market

Awesome customer service! Overnight delivery. I ordered yesterday, parcel arrived tonight in North Auckland. Thanks!

I have ordered online from them for a couple of years now. They have the most affordable purple shampoo in New Zealand and they always ship my orders immediately.My last purchase had a little hick-up where in the item cracked open, which caused the contents to spill in the package. I reported it to them so they can improve their packaging next time. They offered to send me another item to amend this problem. I am so pleased with their service and highly recommend them because they are very professional and makes sure clients are always happy with their service.Keep up the good work.

Have purchased about 6 times from them and the service has been amazing each time. My packages have always arrived a few day later (and it's rural delivery). Love the wee freebies and samples in each package and all the products are perfect

So glad I discovered Haircare Market during Level 4 lockdown. A great selection of products and super fast delivery expire all the lockdown delays. Loved the surprise free gifts as well!

My friend and I came in today looking for shampoo- noticing the sign on the door with a limit of people allowed in the shop, we asked if there were currently the maximum allowed in the storeA Lady with short hair (unsure of her name?) met us with an aggressive “Na”We then entered the store and this lady stared at us the entire time then began whispering with her colleague. Upon paying, we say that payWave was not accepted and I didn’t have an alternative payment method. This was met with a snort and an eye roll. Very disgusted in this level of customer service. We were made to feel inconvenient by both staff members in store and highly uncomfortable. We will definitely NOT be coming back to this store.

Thank you Susie whose professionalism and personable approach made me feel at ease from the first point of contact. This experience made me rate the Haircut Market to my gold standard of satisfaction of service delivery and products.

Great online service. Prompt contact to inform me of item sell out, but they offered alternatives and made great suggestions. The lady was so friendly. Many thanks. I hope to shop here again soon

Lady at counter was extremely rude bought over $70 worth of products and she made derogatory comments about me and implied I was cheap. Never felt so looked down upon from someone working as a shop assistant. Women should be fired, it is not the first time I have heard this about one of the staff members there

Have ordered 3 times in the past few months. Shipping each time was super quick and well packaged. Products are excellent and at an amazing price. Highly recommend.

I've ordered online several times and always receive my orders super fast and well-packaged. That along with the extensive brand/product range and great pricing keep me coming back. Really appreciate the bonus freebies as well! :)