Hastings Kia - The Car Company HB Ltd

I have recently purchased a new Kia Stinger GT from The Car Company in Hastings and have been blown away by the excellent service. For Blair (Sales Manager), Eimear (sales Cadet) and Billy (Service Manager) nothing seemed to be too much trouble and they have gone beyond the expected to make my experience a memorable one. I was even given a similar car to drive when I took the car back for the first free service. The team at The Car Company is a real testament to KIA’s commitment to deliver great customer service.

From the first moment I walked into the business to when I drove away in my new Sportage, this has been the best experience I have ever had buying a car. Thanks Eimear for making the experience memorable - for all the right reasons.

From my first experience of walking into The Car Company (HB) car yard, even to present day, the Kia team have made me feel a valued customer. Not one to make a quick decision, sales consultant, Madeleine Braithwaite, was absolutely wonderful in her approach and patience with me. Maddie is a true asset to the company!. Since purchasing my wonderful Sportage, their continued support and follow-up has been regular with me. I continually recommend The Car Company (HB), Madeleine, and my positive experience to friends, family and colleagues. Well deserving of 5 stars..!

The Car Company went above and beyond to make my purchase a memorable one. Not only is “the power to surprise” Kias moto, the staff here also live it in their excellent service delivery where I was literally surprised at each stage of the process and my expectations exceeded by service I have not experienced anywhere else. Thanks guys!

Amazing customer service from Blair and team, travelled from Auckland to buy a car and as the communications were prompt so was the service, they already had Kevin waiting at the Airport for pick up and from start to end everything was smooth as. Highly recommended.Cheers Guys.

I purchased a Sportage from this company a year ago and have only good things to say about them. James who sold me the vehicle was great as was Mark who took the time to introduce himself and let me know they appreciated the business.I took the vehicle back today for the twelve month service and was most impressed with the young lady who is their receptionist. I was a bit grumpy when I arrived (for reasons unrelated to this review) but she took that in her stride and her smile never wavered nor did her willingness to assist. What a great ambassador she is for this company.To top it off, the car runs well too and has since the day I purchased it.

Eimear took my husband in hand and it all went brilliantly from there. She is very knowledgeable, helpful and patient.We are thoroughly enjoying our new Kia Sportage EX.

The customer service I received from Blair and the team at the car company was exceptional. Fantastic communication and the whole process was made really simple. I live in Auckland and they delivered the car to me in absolute pristine condition and even gave me a bottle of champagne to celebrate. I couldn't be happier and I absolutely love my new car. I will definitely be recommending everyone I know to purchase a car from them.

Paul and the team at The Car Company (Hawke's Bay) were extremely professional and the process to securing my new Rio was seamless. I could not have asked for better service! I'd highly recommend the team to anyone looking to purchase a new vehicle.

We were delighted with the Kia Sportage EX 2.4 we purchased on 18th February.The service we received from manager and staff was second to none especially the young lady Eimear O'Connell who we dealt with right through the negotiations. Her knowledge on the vehicle was amazing along with her patience and understanding and we would have no hesitation dealing with her in the future.To date we have found the Sportage to be an excellent choice and looking forward to many miles of enjoyable travelling.Kindest regards,Bill and Raewyn Lee.Ns