Horselands Kumeu Grain

Excellent service. Young team well run and organized

Friendly staffGood selection of animal products and equipment

Good selection of product and easy to find

BROKE THE LAW AND REFUSED REFUND FOR FAULTY PRODUCTI can't emphasise enough how disappointing and frustrating my experience with Horselands was. I purchased a product from here and shortly after it turned out to be faulty, so I returned it to the store and requested a refund, since it was faulty. I was told I would only be offered store credit and only if the manufacturer agreed it was faulty. It took over 4 weeks before I heard from them and was told that yes the manufacturer did agree the product was faulty, BUT they would still only give store credit that expires after 12 months. I did not want store credit and I pointed out that it is in fact illegal under the consumer guarantees act (CGA) to refuse a customer a refund for returning a faulty product, but they ignored the laws and instead accused me of bullying. I tried several times to have them be reasonable and offer my money back, but they wouldn't so I took them to the Disputes Tribunal. I won at Tribunal and they were ordered to refund my money, the judge" also even took the times to read the CGA laws to them and outlined that they were blatantly breaking the law. The Horselands representative was nothing but defensive the whole time at Tribunal and while they did give me my money back as ordered

Staff always ready to help, Reasonable place to get chicken feeds

Good place for horse and chicken feed, but the cheapest but good with helpful staff

Super helpful staff willing to spend ages with my 14-year-old daughter trying on riding helments and eventually ordering in options from another store. We're looking forward to going back!

Great place for all your equestrian and lifestyle block needs. We get our chicken food here and the saddlery repairs are great too.

When I needed to exchange an online order because I accidentally ordered the wrong size, not only did they try and help me in every-way possible but i also received a personal text message when the product i needed to swap it for was back in stock and they had it sent back to me within about five days. Impeccable service as usual. Thanks Jess and the team at horselands for your help.

Great service and they have a variety of food for different animals.