Salvation Army Family Store

Disappointing as the store has gone down hill considerably since the new manager took over.Unfortunately it’s now a shambles in there. Almost impossible to walk around without tripping over something as there is stuff all over the ground. Even the counter is covered in piles of “stuff”.Clothing doesn’t appear to be in any logical order, shoes all over the floor and just feels terribly overcrowded, to the point where it’s not even fun rummaging.Prices are also way off mark - a secondhand candle for $20?A real shame as this used to be a hidden gem and a very pleasant shopping experience.Also very concerning to see the amount of perfectly good items thrown in the bins by the shop - seems such a waste. At least offer a free box!

Torbay Salvation army.Really disappointed in the shop prices during so much struggles in NZ at this time for many. The arrogant priviledged women who works there was more interested in giving me a lecture about a designer brand in another country & looking up the value of it new rather than compassion for sizes for bigger womens clothing and a student trying to get a dress that fits for tomorrow starting academics. The white people are gifted great prices but Maori pay top dollar.Her attitude is a real kick in the guts. Many times salvation army the pricing is too high here. Honestly back in the days of making a dollar from someone else's hand me down clothes was how you were established now it's turning into greed. Individuals wreck it for many.Come on give us a break.A HUGE THANK YOU TO SALVATION ARMY GLENFIELD, BROWNS BAY AND DEVONPORT FOR YOUR STORES BECAUSE THIS FORIEGN CROOK IS STINGING THE POCKETS OF THE POOR.

Great nic nacks for the homestarting off or even just a nice piece of crockery or china.Plenty of clothing to pick from but not always your size. Books dvds and worth a lookVery pleasant atmosphereThanks salvation army Torbay

Salvation Army in Torbay is the worst. I have been to many Salvation Army stores, Glenfield, Browns Bay, etc. The others are great, but Torbay is horrible, it is almost impossible to walk around without knocking things off of the shelves. The prices are ridiculous, some stuff I have seen cheaper in the shops brand new (for example food containers from Kmart). The worst part is the customer service, particularly the long haired lady that works there, I think she is a manager? Very judgemental, the store is so small that you can hear everything and i heard her saying things not very nice about customers. I have been there 5 times and everytime I leave the store with the same feeling. So never again. Go to Browns Bay, the lady there is lovely and they have far more stuff aswell.

I love this place. Absolutely bursting with nearly everything you can imagine. Great selection of books, clothes, shoes, and household items. There is a quick turnover for things so if you see something you fancy, best to buy - it may not be there next time you visit. Stellar volunteer staff. I left my bag in the one of the changing rooms and was immediately notified, with nothing missing. The 1920's era music that is sometimes playing just adds to the experience, as you sift through everything from pottery to placemats...

Ignoring your customers while you're on a phone call & been standing waiting to purchase something is such a bad look. Maybe hire someone else to help run the shop if you are just gonna stand there on the phone. Super rude & will not be returning to support your business.

Lovely lady running the store, maybe people should hear her story.Glad to be able to donate some items so that she can help others.Life's too short people- be nice!

Good shop but really disappointed that the people running shop are obviously anti covid and don’t have a code to scan, no mask requirement either which is sad in these times. Especially a shop which is meant to help vulnerable people.

The lady who runs the shop is rude and you can hear her talking badly about customers in the back of the shop. very over priced and things all over the floor.