Byron Medical

Sharon was rude as could be and told me to go somewhere else. Unacceptable. Terrible service and horrible people

Most of the doctors are wonderful here. My complaint is with the completely incompetent receptionist. First this receptionist overcharges my mum for $60 instead of the $19.50 that was the actual price, even though we questioned them and even provided a community card that gives us the $19.50 price. This person didn't even look and said it was all automatic until we paid, then didn't know how to give a refund so gave it as credit for next time. The second incident is when we called up to have a reprint of a medical certificate we got in the past because there was missing information, this receptionist assumed we wanted to fix the dates and audibly scoffed and sighed at our request. They said the day was too hard of a request and would take too long to print and email, and they're just going to finish work soon. I called over an hour before their closing time. If you're still on business hours, you still do work. We even offered to pick it up if it was just printed and they said they don't know how to do that and it's too hard for the time of day. This person feels like they're the type of employee that does the absolute minimum possible and lack initiative to deal with, in my opinion, very common problems. What kind of receptionist doesn't know how to give refunds on their own system or make print-outs?! Makes absolutely no sense and I hate that I see this person every time we visit this clinic.

Absolutely useless. Both the nurses and reception are disgustingly patronising and rude - trying to get information or support through reception is such a horrible experience. The receptionists are unpleasant, and what kind of nurse shouts angrily at the client - and one who is sick and unwell, no less?Many of the doctors are useless (I've seen 4 of the 5 doctors on the current team during my time here) - it is as though they just prescribe anything they can think of without actually trying to address the issues - but at least they try.

All staff are very nice and helpful .I am a tourist in NZ and wouldn't expect to get this much help from a clinic .

I made a phone call inquiring enrollment. I got told to send them an email and that they would send an online enrollment form. Never heard back from them. If you don't want patients just say so. Getting pretty tired of Northshore's clinics having no availability.

Dr.Margaret was really great. Thank you for today :)

I had been under the care of Dr. Margaret Bryant from 1998. I was intermittently seen by Dr. Zina Emmanuel too. Both of them looked after me so brilliantly. They detected matters before it became a medical issue. They listened actively. They helped me as a professional and as well as a fellow woman. I have not seen them for a while as I have shifted from Takapuna. I am glad that I came across their website so that I can thank them for looking after me all those years. THANK YOU. Regards Naidu

We went there for my daughter's catch up vaccine...very friendly staffs, convinent parking, good and caring nurse. We were very happy.

I have been going here for over 30 yrs now. All staff very friendly and caring. for me its like going to a second home now. If you can get in I highly recommend going here. I wouldn't go anywhere else.