Alison Carter | Harcourts Grenadier

Solid,͏ trusted with a long history in Heathcote ValleyAlison is well known and respected in the area, automatically giving a vote of confidence on any properties she is selling. Her communications were excellent, we always knew what was going on and received helpful and timely advice which contributed to us getting a great result! She made the process of selling our house simple and fun.

Very reassuring professional sales process over and above our expectations. From the first time we met Alison we knew that she would make a stressful experience a pleasant one. At our first meeting Alison came fully prepared with a written report on sales in the area, a precis of our property, sales strategy, an estimated range of what price we could expect and a suggested programme of open homes and auction date. All our questions were answered in simple terms and a full explation of the whole process explained. She arranged the photographer and guided us through the preparation for open homes. Following each open home we received a phone call with the numbers attending , their comments and whether we should expect them to proceed. Each week Alison sent a written report detailing the comments of each visitor and what price range they considered the propery to sell for. These were summarised into whether they could be potential buyers or not. Even though Alison was juggling multiple properties we never at any stage felt that we were not uppermost in her mind.The afternoon before the auction Alison along with the auctioneer visited and they explained what would happen the next day. We set the reserve and they discussed how they would endeavour to reach our price expections. Come auction day we were welcomed to the auction room by the Ferrymead Sales Manager Jackie. Alison and Rosa Carter along with the auctioneer handled the negotiations until both seller and buyer were happy.We are extremely satisfied in the manner in which Alison worked so hard to get the buyers to a position where they could meet our expectations.We would have no hesitation recommending Alison to any prospective seller or buyer.Many thanks Alison (6 stars out of 5)