Healthvision

Absolute rubbish service. Was assigned a visit of 2 hours per week for a month by ACC. First week was fine, then next week was canceled twice and when help finally arrived, they stayed for 20 mins and my 10 year old grandson could have done a better job. The next 2 week's appointment times also were canceled by Health Vision at the last minute. If ACC are paying for this service they're being ripped off.

The ladies that visited me for a catheter change where amazing. They made you feel comfortable and did everything in a very hygienic way. They where friendly and explained every step of the way what they were doing. They went out of there way to help me. I would recommend this company to anyone who needed care.. I am so thrilled that they are looking after me.

A Service that operates over and above what they are paid to do. In these trying times they do everythingin their power to make sure their clients are well looked after.Everyone needs to remember at the moment probably half the workforce of the WORLD are away from work sick, there is only so much humans can do!!

I work for this company, and can honestly say that this is a great place to work for. I am so sorry to hear about some of the bad reviews, as i know for a fact that this company will go the extra mile. I have seen my own manager stepping in numerous times when there is a sick call, dropping everything to attend to a client's needs.I am in woundcare and generally, in my experience, clients are sad to see us go, as mostly it's not just about wound care. It's about the person behind the wound. It's about caring.

Absolutely dire management of health workers. I keep being told that they are short of carers because of Covid but they keep sending people for hours we don't need (for six weeks now) - wasting government money and employees time. Management doesn't tell their carers what the clients condition is even when they are employed for personal care. Zero communication skills from management re: visits or confirmation

Awful. They take money for services they do not provide plain and simple. Lack of staff has nothing to do with it. People are desperate for work and I don't see them advertising for more staff. Funny how the staff are the ones leaving positive reviews, I guess it's great to have a job you don't have to show up for and still get paid. I have used other services and the staff might be late but they never ever don't show up and do the job, it just doesn't happen,but with health vision you will be lucky if they show up for even 20% of your hours.

Not good management. A lot of the time they don't have someone to cover a shift if a worker gets sick or otherwise can't come. The office is not well managed, often having wrong information on the roster for both the client and worker. For example, wrongly assigned worker, colliding times, wrong times. These have happened at least 10 times in the last 6 months.At least the workers they employ are mostly good. Some of the co-ordinators are good too. I hope they can improve their management of services.

I am a current employee at Healthvision and have worked here for over 2 years. I have the privilege of working with a team of health professionals who genuinely care about their clients. Demands are always high in healthcare. We work hard, but we work as a team and support each other. I would be happy for a family member of mine to be in the care of our highly trained health professionals. As a company, Healthvision have provided training and education opportunities for me and enabled me to advance my career. Healthvision pays employees at competitive rates and has gone above and beyond by paying bonuses and increases throughout the pandemic. As a busy mother to 2 young children, there are times when family must come first. The needs of my family have always been protected and respected. I would highly recommended Healthvision to prospective clients and employees.

I've been with this company for over a few years now. The coordinators and managers are rude. I wouldn't recommend this place to anyone looking for a healthcare service provider. poor service and lack of concern for the well-being of their patients. I am constantly on the phone to check who will be coming as their online roster have lots of unassigned shifts and problem of No-Shows!!. Can't get hold of office and have to wait and hope for a call back - just to find out that there are no staff to help. I have also complained to HDC about this a couple of times in the past but HelathVision has still not improved. Save your time and money and go elsewhere!!

home help useless do as little as possible in as quicker time and then gone in 1/2 an hr i have been allotted 1 hr per week ,and today and yesterday no show this is unacceptable ripping off ACC