Countdown Taupo

The Staff are lovely, but they really should buy a printer!! Must be impossible to do business without being able to print something?

Very good however Very expensive. 100% mark-up on everything. Food is way cheaper in Australia Woolworth. Countdown you are screwing the locals here.

Ok broken glass in car park, which had been there a long time was the start, getting into the store and it was so badly stocked that Taupo had some insider knowledge on a pending lockdown, many items we wanted not there. Not ideal but the staff where pleasant enough

Great store, well laid out, plenty of availability, shelves were well stocked with plenty of variety, staff are very friendly, helpful and welcoming. Service given with a smile.

Dirty, messy, many empty shelves, too many home brands (most seem to come from China or Australia) very poor overal presentation. One good point seem to be the staff, who are generally friendly.Update, this super market is getting worse. The out of stocks and empty shelves are every where, and it's usually the specials that are empty. And again the service is usually good.And update again. So many out of stocks still. And pricing and ticketing errors. There were buckets around the shop catching water from the leaking roof and creating tripping hazards. Also disgusting and dirty shelves In the frozen and chilled areas. Makes you question Countdown's hygiene in the food preparation areas. THIS SUPERMARKET IS TO BE AVOIDED.Updated. Needed to pop in on way home. More dirty empty shelves.

Good selection of items, especially gluten free pre-packaged foods. Surprisingly cheaper than other Countdowns on the North Island.⚠️ Be warned. If you are a foreigner, they won't take a US driver's license to purchase alcohol, so make sure that everyone who is in your party all have their US passports on them before checking out. My husband went to purchase wine. I had my passport, he only had his driver's license.The older woman employee wouldn't sell to us unless we both had passports with us. She said my husband also couldn't come back to purchase wine with his passport, I had to be with him as well. I felt this was absurd because we're both in our mid-thirties, and she already checked my passport that said my age. Why would I need to come back with him?Another couple at self checkout was also denied the ability to purchase alcohol by the same employee for not all having passports despite the fact they were clearly older.It was a total hassle having to drive back to our hotel to get his passport and then pick up our wine at the customer service desk with both passports.Visited February 2023.

Lovely staff, especially in the fish / deli area where Lisa is. Always cheerful and helpful

Staff loves to maliciously inconvenience people.Was told I needed an ID for alcohol, after I left it in the car. Fine. I ask if she wants me to get my driver's license. She says yes. I leave and come back and she gives me a smirk and says oh you need your passport".Look it's fine if you require a passport

Really helpful self-checkout staff, big thumbs up for the staff, major thumbs down for the self-checkout kiosks, just horrible to use for anything without a barcode.