Lumino Palmerston North | Lumino The Dentists

Do not recommend unfortunately. I booked in December concerned about my gums and the earliest they could give me an appointment was February- I wanted a clean but the first appointment needed to be a new customer one. I arrived for this appointment and was told that it was never written down and sent home even though I had left work early to make the appointment. When I arrived home they rang me and asked if I was Daniel and why I was late for my appointment and I said I am Danielle and was just there are you sent me home, so frustrating! When I finally had that appointment the dentist was very rude and blunt. I then paid for that and booked my cleaning appointment which was cancelled a few days before. I have now just received contact that my appointment is cancelled again, it is April now. I understand that Covid affects things but not once has anyone tried to bump me up a list.

Lied. Dentist stated I needed all these fillings.I couldn't get in before Christmas so I booked in with another Lumino out of town to retain my plan. I had felt no xray was done of the tooth in pain. It was confirmed with me by the out of town dentist that that tooth was missed in the scan, AND that I didn't need any fillings at all and that was just my sinuses causing pain as she could see that on the scan. All these years later.. No issues.go here if you want to be ripped off and have worse teeth than when you left.

I've been a patient of this practice for ten years. Unfortunately, due to high staff turnover, the service levels have reduced to an unacceptable level. Now, it's not unusual to wait six months to get a hygienist appointment. My new dentist has undesirable chair-side manner, and she often berates me for my at-home dental care.

Imran and Amy were both absolute professionals. Excellent communication. No pain whatsoever during my treatment. Very satisfied with their care. Would recommend.

I simply cannot say enough about how wonderful the people here are. Compassion, kindness, intelligence, discretion and top notch, pain free dentistry. I have a complex health issue that they have accommodated with ease and like it's the normal thing to do. Fabulous. 4 years later and I wouldn't trust anyone else more with my teeth than Hala. Incredible.

Wonderful service; I appreciated the professionalism of Imran and assistant, Amy. Both made me feel at ease today and look forward to future custom and honest feedback from Imran.

I had a very positive experience at Lunimo Palmerston North. All of the staff, from the receptionist and hygienist to the dentist and his dental assistant were extremely friendly and professional. They were very reassuring in their approach and made what can be a potentially stressful situation a very positive one. I would highly recommend their services.

Hala is an amazing and persistent dentistShe goes above and beyond to make sure the patient is informed of the procedure and also makes sure the patient is okay throughout the entire thing.She also helped me out when I had a medical accident and made sure thr doctors took care of me

​I got wisdom tooth removal. He logically gave me clear explanations and options then did it on the day quickly! Thank you Graham. He and other staffs are amazing and absolutely professionals.

Have had only good experiences here and would recommend coming. Need to book in again as it has been a while. The dentist who assisted my now 7 year old autistic son was amazing as well when he required an extraction due to a previous injury. I was so freaked out as a parent yet relieved to see it all go smoothly