Laser Clinics New Zealand - Albany

I have had hair removal treatment and the results have been great so far. Hoping to book for more areas when I can. Josephine usually treats me and she is wonderful! She is so friendly and caring, it is a joy to be treated by her!

I have been going here for laser hair removal with great results. They are really good at providing in depth information and knowledge about treatments. Every single staff member I have had, has been really professional friendly.

My wife had a great experience with Josephine for the Cool-sculpting. It was great for my wife to see the results of the areas worked on!Would definitely recommend asking for Josephine to consult you as she always put the client first and considers all options to get the best result being conscious of budgets.My wife will come back again for further treatments with Laser Clinic Albany!

I recently visited Laser Clinic Albany and I met Josephine, I must say, I'm extremely impressed with her services. From the moment I walked in, she made me feel welcomed and comfortable. She was very professional and knowledgeable about the treatments they offer. Highly recommend and A++++++.

I'm so glad that Laser Clinics had a branch in Albany and it good location it just in the Westfield Albany mall. You can attend your session with Laser Clinics then after you can do shopping. What a great deal :-).I do had great experience with Josephine on laser hair removal. She helped me understand to take care myself. What are the do and don't. After a few session I already see the result and I'm so happy. Worth the time and money. Right now we doing facial treatment after 1st session you already see the result. Amazing !If you visiting Laser Clinic Albany I definitely recommend Josephine for consultation . She is the best, friendly and very helpful. She always put the client first and considers all options to get the best result being conscious of budgets.Definitely coming back back for further treatments with Laser Clinic Albany!

I have been doing laser for my beard with my roommate here as long time. Why did I give 3 stars because I feel that the technical skills of the staff vary greatly and are very unstable. There is only one Indonesian lady and one therapist Angel, they are very professional and have good service. I am satisfied with my results, but the differences each time make me feel quite insecure. Additionally, my roommate, he has done it nearly 20 times, still has unsatisfactory results, but still continuing to use the same solution for him is something I don't understand. It's a waste of everyone's time and money, and BTW I hope there will be Mandarin services here，I hope this brand can improve and do better，thank you

I had a wonderful experience at the Laser Clinic Albany. My lovely therapist was Rose. She was very professional, friendly and understanding. She has a very gentle approach as I am a very nervous client.The salon was very clean and inviting. Totally recommend it! Thank you Laser Clinic Albany

Have had 6 sessions of laser hair removal with very noticeable difference. Used to have to shave daily and now I never shave at all! They often have 50% off sales which makes the laser much more affordable.Angel is usually my therapist and she always gives great customer service and offers really good advice on exfoliation and skin care.

I had a highly disappointing experience at Laser Clinics that I feel compelled to share. I want to clarify that I don't attribute it to racial discrimination, but rather a personal encounter. I had booked an appointment at 10 am through their website. However, upon arrival, the receptionist named Nola informed me that my appointment was not registered and suggested rescheduling for the earliest slot at 4:30 pm. Throughout our interaction, Nola showed no signs of warmth or friendliness. I understand that there may have been some booking mishap or Nola may have been having a bad day due to weather conditions—I can't be certain. Nonetheless, I decided to leave and return in the afternoon. When I arrived again, there was no one at the reception desk. After waiting for a few minutes, with more customers arriving, I took a seat to wait. That's when Nola emerged, and a Caucasian woman approached her stating she had a 4:30 pm appointment. Nola began checking the information and realized the woman's appointment hadn't been successful either. However, instead of addressing the situation with me, Nola immediately prioritized the other woman, allowing the nurse to attend to her first. Another receptionist appeared at that moment, so I hurriedly approached and inquired about my situation. She asked me to fill out the necessary forms and then left. After completing the paperwork, there was still no one attending to me, leaving me to wait alone. It was only after 20 minutes past my scheduled appointment time, when the woman who cut ahead of me emerged from the nurse's treatment room, that the nurse finally took my information. Considering Laser Clinics' status as a large professional chain, the unprofessional attitude of the receptionist and the poor experience they provided to new customers were highly disappointing. If I were to rate the nurse's professionalism, I would give it a 4 out of 5. However, due to Nola's personal impact, I can only give a rating of 1 out of 5.