White Cross - Henderson 24/7

Pay attention to all the negative reviews they are not wrong. Waited 4 hours with a newborn infant before finding out they forgot to put us in que. Can't comment on the quality of the doctors as didn't see any

DOES NOT DERSEVE ANY STARS AT ALL! WORSE EVER MEDICAL PLACE! Took my daughter who was very sick and I gave the receptionist my contact number as it was under my partners number our daughters details. Waited in the car for hours just for them to call my partners phone who wasn’t with us at the time and not my contact number that I gave (4 hours waiting). So myself and my daughter had to wait again and 4 other patients who came after us were seen by the doctor (this is 5 hours waiting for the doctors now). I asked the receptionist how long and she kept implying “soon”. It took almost 6 hours even though I was told when we arrived it will take at least 4 hours to see a doctor. This hasn’t been the only worse experience I’ve had here, I’ve had to many and so as other families and friends who have been here. When are things going to change? This is an on going issue and this should be addressed with upper management and those in charged. UTTERLY DISAPPOINTED! Something needs to change! It shouldn’t take hours to see a doctor especially in a place where we have the resources. DO BETTER!

Disappointed. This place should shut down or change whoever is in charge! Had to wait with a sick child for 5 hours!!! While so many people just walked right in and got seen straight away. All I can say if your a Polynesian DONT GO HERE! GO STRAIGHT TO STARSHIP. These doctors won’t see you for ages! And the receptionist is useless had nothing to say when questioned why she was letting people of other ethnicity in straight away.

2.5 stars. This place is pretty hit and miss. Been here multiple times over the years for myself and my kid and had both good and bad experiences. The place could definitely use some refurbishing, especially the manky toilets.

Been here twice. Both times were frustrating experiences.First time was to get some stitches out, which I was told by the hospital that any nurse can do it - no doctors needed. They insisted on needing to wait for a doctor. Only for me to spend about 30 secs wtih a doctor after many hours, only to be passed on to a nurse to take the stitches out. Most of a day wasted. Total waste of time.Most recently - went in because I had a sudden rash. Doctor insisted it must be bug bites. Sounded rediculous even then, and refutable evidence by the next day that it was so very wrong. Honestly, google was a better doctor. I'm not sure if it's incompetence, or lack of care.I'd like to give it more stars because the people working here are nice, and if it was a resteraunt, I would probably give it 2 or 3. But given this is a health facility. I feel like they're not very efficent, nor particularly competent at fulfilling this.

Went about 9:15pm last night (Sunday the 19th), saw the nurse, was told it was long wait time to see the doctor. However with a room full of people waiting, the first time the doctor showed up to call a patient was almost after 3 hours, older baldish doctor was either playing monopoly between patients or took his time with EXTREME slowness.Then after more than half an hour with that one patient (who didn't look like an emergency case, strolling in with hands in pockets) the doctor still wasn't finished with him, with another 3 patients ahead of us, we decided to leave.I can understand one doctor available, but do you literally take hours for one patient and have a 3 hour break between them? Or is there another waiting room full of patients you are seeing first that we don't know of?The doctors face also didn't look that friendly and at all any care about him.Won't be going there ever again, either emergency at the hospital if more urgent or doctor clinic the next day if less urgent.BTW my son had a concussion, felt dizzy all day especially when tilting his head, that could be something serious or not, hope not.

For a medical facility that charges up to $130 a consult, the bathroom and waiting room area are FILTHY. A facility with bathrooms like this tells their consumers, “we don’t value you”. I feel sorry for the doctors and nurses who work here and have to deal with the repercussions of sick and undervalued people. No one should have to work in an environment this filthy and no consumer should have to pay over $100 for a consult and then pee in a bathroom looking like this.

Came in around 3am because I was coughing up blood, staff were really lovely and helpful from the receptionist to nurse to doctor.I feel like I was really listened to, and the solutions/treatments they gave me have really helped, even though previous doctors I saw said there wasn't really anything else that could be done to help.

We have our usual doctors but can never get in within a timely manner. So white cross has always been our backup. I'm greatful for all medical practices and what they do, but I am sick and tired of the poor service and the ridiculous waiting times here at this White Cross. I sat with my son for 4 hours and 40 minutes when I was told there would be a 3 hour (max) wait. We had to leave without seeing a doctor because I had other places to be. I couldn't wait anymore. I was already an hour late to work. Keep the consultation fee. Its the last time I'll be wasting money here. This place has consistently gotten worse over the years. It's a literal s*** show. I'm embarrassed for them.

I have been here twice in the last 2 months with my baby who is 7 months old. The first time I waited 5 hours to be seen by a doctor here. I sat and watched as people who came after me were then seen before my child. They were not emergency patients as one lady had a rash and the other was coughing. Both people were white. I have just come home with my daughter after waiting hours again to be seen by a doctor. I watched as a couple with their baby who arrived just as I was parking my car, spoke to receptionist and was seen in 45 minutes by the doctor. I looked around the room and there were 4 babies waiting to be seen I turned to a Samoan couple next to me and asked how long they had been waiting. She said 3 hours. 3 bloody hours!!!! Again the couple that was seen before them was white. This place is the most racist doctors I have been too.. also making babies wait hours on hours to be seen. Never again will I go to this place and I plan on complaining and taking this further. Disappointing! Do better White Cross