Hope Family Funerals

Thank you for your kindness , support and professionalism. You listened to what we needed. You were available every step of the way. Dean Hughes, you are incredible. Thank you. Oli, Thank you for being with us on the day. Everything was perfect.

Our deepest gratitude to Nicky for our beautiful mum's ceremony, so tranquil, peaceful and compassionate, absolutely done to perfection. Everything Mum would have wanted. We cannot thank you enough Nicky, cannot speak highly enough of Hope Funerals.

To Oli & teamThankyou so much for your guidance, professionalism, compassion & care after the passing of our precious Mum. Nothing was too much bother for you & the admin team. You made a hard situation so much easier & I cannot thank-you enough. I highly recommend your service to anyone without hesitation.

The Hope Family are very professional and caring in every way and would like to thank Dean for his help in making Stewarts farewell so memorable.Their new property is tranquil and peaceful andI would highly recommend Hope Family Funeral Directors.Bernie & John

I recently attended the funeral of a very close friend (Dec 22) – it is at this point I met Dean Hughes (Funeral Director)/ Hope Funeral Services.Dean could not have been more helpful and compassionate. He quickly understood the dynamics of the situation, especially related to the nature/ age of my friend’s passing along with the very young family he had left. Dean gave good options and advice - he was keen to deliver what was right for the family, and I cannot thank him enough for the support he provided at a particular difficult time. Dean managed flawlessly to arrange every single wish, from the music requested, to one of the best celebrants I have ever seen – he was ever so attentive. He treated the deceased with dignity which gave the family great comfort – it actually felt like it was a friend helping us, rather than a business.Dean was professional, informative and imaginative. He made recommendations that made the day extremely personal and special and I even think he managed to speak to the ‘man’ upstairs to control the weather on the day of the funeral. Dean was able to respectfully control the decision making timings (of which there were many to make), but was also able to handle ‘change’ without getting flustered.Charlemagne lodge is a beautiful tranquil setting with ample space including parking and well-kept gardens. The room was set-up perfectly and the catering/ bar was excellent and to a very good quality. From a money point of view ‘everything’ was very reasonable/ fairly priced.If you want a professional and caring service, set within the most beautiful surroundings, I would without hesitation highly recommend Hope Funeral Services/ DeanFil M – London, UK

Hope Family Funerals were very caring and compassionate. They made the entire process clear and that little bit easier to handle. I highly recommend them. Our Mum got to ride in a Jaguar which she would have absolutely loved.

A huge thank you to Dean & the Hope Family Funeral Team, who went above & beyond helping us pull together an incredibly stunning service for my fiance right before Christmas. Nothing was a problem & the calm, reassuring can do" attitude took a lot of the emotional stress away. Charlemagne Lodge was the perfect venue to compliment such an important & beautiful person. I would have no hesitation recommending their services to anyone."

I highly recommend Hope Family funeral. We meet with Oliver and he was very warm and caring. My mum choose her own beautiful scatter tube and little wooden hearts for my brother and I. It put my mother at ease that it was arranged and less stress for us once she had passed. Oliver, thank you for your calm manner. At one of the saddest times of our lives you treated us and my mother with care and respect. From the fantastic service you provide, to the nice car you collect our love ones in it was all done so well. Family members were very impressed with your caring service. Thank you

Hope Family Funerals, and in particular Oliver Marriner, looked after our family in a warm, loving and dignified way after the death of our precious Mum. The graveside burial and memorial service to follow at Charlemagne Lodge was beautiful for such a sad occasion, and the communication from Ollie and the team at Hope Funerals was exceptional during this time. We thank you all very much for your loving care.

Hope Family Funerals provided our family with outstanding personal support and guidance during our most difficult time. Thank you, Dean, for your empathy in meeting Eve at her home to discuss her wishes and Elise thank you for your care in arranging the funeral that she wanted. We really appreciate the care you took meeting with family and arranging everything for us including getting our mum to Timaru where she now rests in peace with her husband. All the best for your upcoming move to the new premises.