Westpac Cameron Road

Had to visit the branch because the app is inadequate. Wanting to change how get statements. Tried online and they said it was done but it isn't. Branch closes at 3pm. I'm going to have to take a day off work!!!!

Went to open a bank account for a blind man, we were racially profiled as soon as we entered, by lady standing in the entrance. Asked if we had relevant I'd, and also if an income would be going into account. Then told we would need 3 months bank statements with proof of income before we could open an account. I have never been asked this before, I currently bank with westpac greerton, and never have they treated me this way. The lady wasn't even worried that we stated we would go elsewhere. Poor customer service!!

Manager and staff treated us with no respect. The issue was we had no job and no income. Open account online with full ID but they closed the account as we did not have a big enough income. Hello COVID not everyone was lucky enough to keep or have a job. So my husband of 15 years was unable to even open a joint account with me. I will be taking my own banking elsewhere as this branch only wants you if rich or as they said when you get a job we will open an account for you. Poor service with no care for community. Treat people equally. The staff must suffer each day as having her as a manager, no a good experience. Please never bank with Westpac as they treat you like a number and worse if you don’t have a job. She should lose her job with the way she treats people, she is probably bang ing the area manager to keep it.

I have a full time job and have regular income to another bank. Since it is close to walk and I need separate bank account to see my expense history, I knocked the door. However I was refused because my income won't go through to this bank.For expenses of course I have to put some money obviously =/So arrogant voice.

Partner asked to get his bank statement printed, for Studylink purposes.. was told to go do it at the library… noice one

Can be busy during the day but staff are friendly and helpful. 24/7 Atm & machine depositing secure lobby access with Westpac Bank issued card

ATM could not count my notes and just kept the notes without depositing the amount whatsoever.... didn't even eject the money after the transaction did complete

Caring and kind service opening an account

Had to go in there today. Queue of about 20 people waiting to be served, by one teller, with one other staff member fluffing around. The teller was extremely slow, even when counting cash! This would have to be the slowest, most inefficient bank i have ever been into.