The Quadrant Hotel & Suites

We booked 4 rooms for a one night stay. None of the rooms had towels and 2 of the rooms heat pumps weren’t working at all and it was freezing.The kitchen in one room had a sticky substance on all the surfaces and there wasn’t a cloth to clean with.$28 for the buffet breakfast was over priced. Be careful because their website is out of date, they don’t offer the A la carte menu or the continental buffet and the price for the buffet differs to what they actually charged. Location was good, shame about the tired rooms and customer service.

I had to cancel my booking and move to another hotel. The first room I had on the ground level floor was big but smelled strongly of cigarette smoke. There was a private balcony area which had used cigarettes littered all over the ground. They moved me to another took two floors up which was smaller and smelt marginally better but still smelt of cigarette smoke. The microwave also beeped periodically for no reason and I had to disconnect it. After feeling ill due to the smell of smoke I decided to cancel my booking and moved to another hotel.

Very strategic location!Came to Auckland for meetings and this hotel is close to the venue as well as CBD and university of Auckland. It’s walking distance to the CBD and surrounding areas.The room we got is not that big but it has balcony, kitchenette, small dining table and washing machine. The view from our room is nice. The bed is comfy, enough good, fluffy pillows. The kitchen is well equipped, with cooking utensils and dinnerwares.Bathroom and toilet is small, though. A bit stuffy for me. The bottle of lotion provided in the room is almost empty as well.But all in all, with the value it offers, I might go back here again

Tight size rooms and depending floor number can give you a nice view of city.Good walking distance from downtown and waterfront which makes this ideal.Car parking painful experience. Give yourself plenty of time for them to get your car ready for pickup.

The staff were unfriendly and dismissive when we told them about the black mould plastered along the bathroom wall. The shower floor looked more like a campsite than a hotel. They asked us if we wanted to change rooms, no apology offered. In their defence the new room did have less mould in the bathroom but we were down graded from king beds to queen and the dishwasher didn’t appear to work. The windows were also covered in a sticky substance and really needed a clean.The lifts up to the rooms didn’t work and there was a long wait for them to return to pick us up.At check out we weren’t even asked how our stay was and was only prompted to pay parking.This experience is vastly different from when we stayed over 6 years ago. Would not recommend.

In need of an update. Rooms are tired with painting and decor out of date. Marks and chips on walls etcBed was comfortable and clean. Breakfast was satisfactory, felt like it was cut back from our usual standard. Staff were under the pump during service- understaffed!Sauna not working. Spa temperature set low and water a little dirty.We wouldn’t go again because we live in Auckland and expect a real treat when we have a night out- we thought Quadrant was rated 4 stars.

Worst stay. So bad we checked out 3 days early. No heating, very dated and unclean, noisey lift kept us awake all night. Were offered a new room but it was half the size of the first one. This place needs help!

The food is not great, if staying here I would recommend venturing out, it’s only a short walk to lots of different places to eat. I found the dinner to be poor in quality, like freezer food. The breakfast is without doubt over priced.The “restaurant” is really just some tables in a corridor with some privacy screens sheltering it.The “garden” you over look from the hot tub is basically just gravel from what I saw.The TV didn’t workThe staff at check in just spoke to each other the whole time.Room was clean and presentable, it was quite and I did enjoy the room. Had a heat pump.

I bought a grabone voucher and then was a bit nervous after seeing some of the recent reviews. We had a fast, friendly check in, a comfortable bed (with clean sheets), quiet room and a decent breakfast included. Didn't see any cockroaches or bed bugs. The shower could have done with a spray or exit mould and the curtain had a stain on it but otherwise the unit was clean, tidy and well stocked. Was pleasantly surprised and would stay again.

Pretty average. Bit of a stretch calling themselves 4 star. Ok for a night.Hotel requested further information.Main issuesAC wall unit in room was not working due to the filters being completely blocked. These should be cleaned every 3 months.Layer of dust on headboard under the AC unit.Bedside lamps had easily accessible 230V parts on the socket outlets, which is dangerous.Despite the restaurant having a very limited wine menu, they had neither the Pinot gris nor Chardonnay. Bar couldn't make a cocktail as no one knew how.Hot breakfast was very average, yet the dinner was very good.