Balloch Security

Enaged Balloch Security for multiple properties, both light commercial and residential, the outcome being the same everytime - quality products (cameras and alarms) and professional friendly service. If you need a hassle-free reliable security system, there's really no need to go anywhere else.

Very Easy to deal with , friendly and solved all of our issues . thanks for the great service!

I contracted Balloch to provide me with Aerial photos of my business site, they were fast friendly and provided some exceptional shots for me. I would thoroughly recommend working with them.

I have a warning for those looking at using Balloch Security. I had a system that had previously been installed by another installer. Jonnie was asked to come in and do a review of the system including the cameras installed and propose a series of solutions to the following the issues. The issues primarily were - an intercom that was only partly working, an inability to remotely log into the system, scheduling of notifications and use of the target size function. Jonnie assured us he could rectify the problems because he was an expert. He identified the intercom was an old one with old firmware but assured us it would work with a firmware upgrade and reset. As a result of his promises, I engaged him to return and complete the fixes he suggested. We engaged Jonnie on a time and cost contract. He has charged us just under $2500 and all the same problems still remain. I refused to pay his second bill until he actually fixed some of the issues (because it became apparent he didn't really know what he was doing and I was becoming concerned at the apparent lack of progress). At that point despite me promising to pay the second invoice once the issues were fixed he took me to the disputes tribunal because the most recent account was unpaid. He then issued a 3rd invoice for hours supposedly performed at home and included that in the disputes tribunal claim. The outcome of the disputes tribunnal was that I had to pay because he was engaged on a time and cost contract and as such I was bound to pay for his time and cost. So here is my WARNING. If you engage Jonnie on a time and cost CONTRACT he can bill you AND will bill you what he likes and you will have to pay even if he is unable to complete the work. Additionally, he reinstalled our router and forgot to install the in-line fuse. As a result the router blew up and had to be replaced (which we had done by a far more competent person) because he forgot to put in the fuse. Amazingly he refused to reimburse us for the cost. The reality is he is clearly the type of person and operator who is happy to bill for hours done (after promising he could sort the issues) despite not having the skill to achieve any kind of tangible outcome. And one more warning He charges 9% interest per MONTH in his terms and conditions so if you dispute something as I did the interest charge charged is extreme.

Jonathan is the best in the field when it comes to security. We have been using Balloch Security for years for our storage business and and cannot fault his work.Cheers for the great service with a smile every time, from all of us at Alternative Storage.

Excellent service and Jonathan is very honest.

Christina and Jonathon are awesome to deal with. Jonathan really knows his stuff and installed a home alarm that really suited my needs and budget. Quality company beginning to end, to deal with.

Highly recommended, well qualified and agree with all the other comments posted here. Pity there are not more like him!

Great advice, very professional. Expert in his field. Recommended