The Warehouse Masterton

Always enjoy a good roam around here.Staff always helpful when one can find someone but thats a fact of life in most stores these days. Only thing I miss is the extra space now taken up by that other store muscling in.

my brother was busking and some workers gave him a free google home

The Warehouse was once a place you could go to find some good bargains and parallel imports. Now prices are not so competitive. The staff are OK and will help out when required. Place is usually warm in winter and well lit. There is self checkout if you want to use that.

Thank you Lesley and Courtney for your amazing team work to get me the right chairs. You girls rock. It's staff like you, that makes Warehouse so fantastic!

Prices could be better. Used to be more affordable

I have been to The Warehouse in Masterton three times recently and have been struck by the 'good vibe' welcome from the attendant at the front door. It didnt stop there; other staff were genuinely helpful, polite and kind.The Warehouse Masterton is doing an excellent job with its customer service delivery.

The Warehouse Masterton has everything you need from books, electronics, cookware equipment, TV's, boardgames, card games, outdoor sporting equipment, bikes, shoes and a whole range of different things.

Louise in the blue shirt at the stationary counter was deliberately belligerent when I was paying for a PS4 game for my son in gift cards that he had been given for Christmas. She'd scan and say the card had nothing on it, but they did. I had to repeatedly tell her to scan again and I was again told there was nothing on the cards... but when she scanned again they magically had funds on them. She made absolutely no apology or anything. She was rude, eye rolls, finger taps on counter and gave blank stares when I was telling her they have money on them. I made sure I did the purchasing because I have had terrible service at that counter before and I didn't want a child to get confused and upset because someone serving was having a bad day. Louise, isn't doing the team any favors, it might be time she looked for a new job that's not in customer relations.

Always had good service... reasonable prices ... good stock... if faulty easily replaced..Kind staff.