Flo & Frankie
19 Reviews
- Friday10 am–7 pm
- Saturday10 am–7 pm
- Sunday10 am–5 pm
- Monday10 am–6 pm
- Tuesday10 am–6 pm
- Wednesday10 am–6 pm
- Thursday10 am–7 pm
About the Business
Flo & Frankie | Women's Fashion and Homewares Boutique | With 13 boutiques across the North and South Island, our staff are ready to help you with all your fashion, homeware and gifting needs. The Flo & Frankie family are lovers of style, equipped with a vision for creating a shopping experience that oozes warmth, effortless charm and personality, in the hope that you feel a
Contacts
Website
Call Us
+6493007305
7 Queen Street, Auckland CBD, Auckland 1010
Hours
- Friday10 am–7 pm
- Saturday10 am–7 pm
- Sunday10 am–5 pm
- Monday10 am–6 pm
- Tuesday10 am–6 pm
- Wednesday10 am–6 pm
- Thursday10 am–7 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- NFC mobile payments
- Credit cards
- In-store shopping
Recommended Reviews
Annina Kemmer
18.10.2023
Flo & Frankie
Was here today and very happy with the friendly and helpful customer service. Thanks for the pleasant experience!
SM A
07.10.2023
Flo & Frankie
Sales people are snootyWalked in and around the store and three workingDidn’t say a word except the older one walked in front of me when I was looking at the displayMumbled ‘sorry’ only after I looked at her so rude
Katelin Horan
24.09.2023
Flo & Frankie
Highly disappointed in the online store, second time I’ve purchased and only find out the item isn’t coming once I contact THEM as items are missing off the shipping email. Twice I have had to say something and then they have refunded, rather than them coming to me and saying it is out of stock. They have oversold on products and aren’t able to supply. Service isn’t up to scratch, don’t recommend to shop online.
Pickles Pie
20.08.2023
Flo & Frankie
Most disappointing customer service of all time. It's so unlikely to be greeted or even smiled at, that every time I walk in with my friends, I end up walking out richer, because I bet my friends $10 that I won't be greeted or even looked at when I come into the store. They never say hello! How hard is it to acknowledge the presence of customers when they walk into your store? I work in customer service myself and would be very embarrassed if any of my colleagues behaved like that. Such an unfriendly environment - the sales assistants must be depressed.
Christine Mulholland
12.08.2023
Flo & Frankie
Fantastic great service by super helpful staff
Jamila Chen
26.07.2023
Flo & Frankie
I was served by Lily, who delivered excellent customer service! Her readiness to help me and genuine keen nature in the job really made my day :))
Holly Turner-Smith
22.07.2023
Flo & Frankie
Beautiful clothes and homewares, but I didn't feel particularly welcomed by the sales staff. I was in the shop for about 10 minutes but didn't even get a hello" at any point
Add Review
Map
7 Queen Street, Auckland CBD, Auckland 1010
Flo & Frankie