Lawnheat & Leisure

I sent my 15yr old Victa Bronco 19 in for repair last week. Excellent communication and service. Very reasonable pricing. As an auto mechanic

Used Lawnheat & Leisure to have my weedeater serviced twice, but the weedeater still heated up and I had problems. So just happened to be passing Papakura Lawn mowers, and dropped in for a quote that I was happy with, and after replacing a little part, my weedeater works amazing. Definitely would be happy to drive to Papakura for repair not to Lawnheat & Leisure.

Rude, incompetent and condescending “owner”. Don’t treat their customers with even an ounce of respect. We had an absolutely disgusting experience here and want to make everyone aware of the terrible service.

Customer service especially from the “owner” was absolutely rude. I completely understand everyone has their own issues but being rude to customers who are only there seeking help is not okay ! I can’t imagine if my mother went in alone without me there. Horrible. We had two encounters and should have learnt from the first encounter. Would not recommend. Would rather drive all the way out west to get what we need then 2 mins down the road to these guys. If I could give zero stars I would.

The service here is absolutely top notch. My automower needed a repair to the wheel and no only did they do a stellar job repairing it but they also completely cleaned my mower which was really dirty when I dropped it off. They stock all the Husqvarna brands here and I also noticed a really really cute range of mini toy Husqvarna products too so your kids can have one just like Dad. Soo cute!

Highly recommend Steve and his staff. I’ve brought allot of Husqvarna battery tools from them over the last year and they have given me excellent service and most importantly for me their after service has been top notch. I will be buying more gear off them in the future for sure.

The best customer service i have ever had from lawnmower shop. The staff are very professional and they care about you. Full respect to the owner and very knowledgeble staff. They actually helps you to choose the quality product at reasonable price according to your garden needs. I will definitely recommend them by professionalism and worth a visit . I will come back for any garden needs. i have bought Husqvarna 419sp. what a great machine with great recommendation . Full value of money. Thank you team.

I don’t normally provide reviews, but I felt the need to tell people that if you want outstanding customer service, professionalism and fantastic outdoor products, then you don’t need to go any further than Lawnheat and Leisure.I can honestly say that dealing with Lawnheat and Leisure, I had the best customer care I have ever had, seriously!! It’s a shame you can’t choose more than 5 stars.Aviva was absolutely amazing!!! She was fantastic to deal and such an awesome communicator. I can honestly say that Aviva was the best customer service person I have ever encountered (+10 stars or legendary status). Thank you so muchI am converter and wouldn’t go anywhere else to buy (and service) my outdoor equipment.

You know when you go into a place and you can tell right away that this was a waste of time? This is NOT that place. Went in with a baffle that was deformed from extreme heat in my fireplace and Michelle immediately said she wasn't sure she could help but asked to check with one of the techs to be safe. Guy looked from a distance and said we got it". I appreciate that they didn't just send me away and made the effort. Highly recommended."

After a service on my Victa lawn mower in October 2022, I started to have problems. The mower wouldn't start, ran unevenly and virtually died on me. So I took a neighbours advice and went to Grasslands in Howick. They could not figure out what I had been charged $185 for, as they said it clearly hadn't had a full service in a good while, certainly not within the last 5 months! The photo is the invoice for what had to be done. I am livid with Lawnheat. Not only was my mower not properly serviced, I was treated rudely on the phone. I will never use Lawnheat& Leisure again and will make sure none of my friends are ever subjected to what I have had to deal with. Sad lack of professionalism.