HIPPO Playground

I Like this place, My kids love this place and the staff are ok, Please lower your price forA private venue that is way to steep please lol the recent review Daejha come on Man they are not a day care center, You have to look after your own kids while sipping on your coffee & having a break. Every play place is like this, you still have to keep your eye on your own kid. It’s not fair on staff to lookout for 50 kids at a time. Just saying. Thank you Hippo.

Hippo is definitely a 5 STAR place. The staff are super friendly with excellent customer service. You will not be disappointed if you book one of the party rooms for your kids birthday. The food is super fresh and the cake is delicious. Thank you so much Hippo (staff) for such an amazing experience.

Beautiful place, cafe is good. Only problem is the safety and attitude of some of the staff. I’ve taken my son (3yrs) here only 2x and both times he has managed to freely walk out of the gated kids area without any of the staff noticing. The gate needs to be fixed for child safety as the front doors are automatic and any kid can freely walk out onto the road. The few times my son has gotten out he’s run towards the front doors and not once staff had noticed. Luckily my sister was with me and noticed before it was too late. Because of the faulty child gate many parents would shut the gate assuming it’s closed, meanwhile it’s left open for the children to wonder. I was hoping I’d be able to catch a good and we’ll needed coffee break while my son could play safely but felt like I had to stand up every few minutes to close the gate to ensure his and other kids safety. My sister approached the staff saying that it isn’t safe for the kids to have the gates wide open all the time, also explaining how my son got out over 5x. After she did the front desk lady would shut the gate when she noticed but with an attitude. When she was first approached she said “no the kids are fine, we can see them and won’t let the kids get outside”. I feel like the staff should undergo safety for children or something, just feel unsettled. Or at least fix the gate so when you close it it closes and not just opens again.

This is the floor, after cleaned! Oily and slippery with food and rubbish! Kids are not wearing any shoes. Short of staff with discounted service but inflated price!

If I could give 0 stars I would. Had my boys 5th party here, the team here didn’t bring out the ice cream till most of the guests left and double charged one of our friends. I had to refuse a gift card and argue till I was blue in the face for a cash refund. Will not be returning and couldn’t care less about the worker saying “I’d have to pay you from my own pocket”. Chipmunks and Jump give much much better service.

Awesome place for the kids to burn off some energy! Something for all ages. Great helpful staff and they’re actively supervising the play areas which is good to see. I grabbed a coffee from the cafe and it was surprisingly good, the cafe is actually lovely and a nice place for parents to catch up. Looking forward to coming back soon!

Great place to take the kids to play. Playground and cafe. Perfect for both parents and kids.

Deserves a full complement this one. Despite being very busy today staff were very kind and had an eye on everything from the slides to the trampoline. They have added some sections from the last time that I was there. The cafe was looking very good for a private function or a coffee with a friend while kids are happy and having fun.