Parkside Hotel & Apartments

This property was well situated for our visit. Very clean and comfortable. The view over the park was a bonus.We will returnI have to acknowledge the manager of this property. I did have an issue with my booking, but the manager called me, and my situation was handled very professionally. Thank you

I had booked a two night stay direct with the hotel web site during Easter weekend. Charlie at the front desk was friendly and welcoming. The room was spacious and relatively clean [except for the bathroom floor]. The real issue I had was with the washing machine. It ruined my new hiking pants, changing them to muddled gray color from black. When I reported this to the front desk and asked for reimbursement, they claimed the washer worked fine and offered to wash my clothes for me [not sure how they were going to put the black back] The hotel was short staffed all weekend, with no one to refresh the room or remove trash. This is a three star hotel that could become a four star property with more attention to detail and better customer service.. Steer clear if you are looking for a good customer experience.

We really enjoyed our stay here. Friendly staff, nice room with a comfortable bed and good AC, no issues... We're glad to have chosen a room with a spa - used it multiple times, and the room layout doesn't isolate you from the rest of the room while you're in it.The kosher deli just outside does incredible bagels.

We had a wonderful stay. We were upgraded to the Exec suite with a lovely view of the Myers Park. The room had a well equipped kitchenette. Prathmesh was very helpful as was his colleague in getting us rooms serviced and organising a very relaxed checkout. Pretty close to Queen Street and all that the CBD has to offer. Recommended

Very nice rooms. The location is a bit uphill but mangable.They didn't clean our room although we kept calling and reminding them to do so.The answer was the same: we will get to your room later.At the end the answer was changed to: the staff already left...

Location was good and within walking distance to the city centre. Steep uphill walk back though for those who have mobility issues. Bus stop virtually 20 mtrs from the door of the hotel. Lady on reception was just doing her job and there was no extraordinary service there as far as making you welcome etc. Music in the waiting part of the lobby is loud, jerky and annoying. Rooms were good with great views. There was an issue with bathroom where the water ended up all over the floor as the small screen over the bath leaked. Beds were very comfortable and the small kitchen well equipped with everything you need. Only there for 3 nights and it was a pleasant stay overall.

A beautiful spot to stay with all the amenities you could ask for. The staff were lovely. A special shout-out to my man Charlie for catering to our groups every need and being a hell of a personable chap while doing so. Thankyou Charlie.

We stayed here with my one-year old, and it was great! The location is fantastic (close to restaurants that are open late and walkable to the downtown area). It was clean, and the staff was efficient and friendly. I would stay here again!

We had a fantastic stay here this Easter. The hotel was full but Charlie, the Guest Services Manager, proved to be very accomodating and went above and beyond to ensure we had a fantastic stay. This kind of employee is an asset to any hospitality establishment and would definitely have us recommending a stay at this hotel.

Our stay during April this year (2023) at the Parkside Hotel was pleasant. The room, a Superior studio, was well-appointed with convenient amenities, such as a washing machine/dryer and a fully equipped kitchenette. The staff were fantastic, incredibly friendly and always available to lend a helping hand. The hotel's location in the heart of Auckland's central business district made it easy to get around the city. Overall, we had a fantastic experience for 8 days at the Parkside Hotel and we would highly recommend the Parkside Hotel when in Auckland next.