Smiths City Support Office

Good

Ashamed this is a New Zealand company by the terrible service and lack of accountability. The website is not kept up to date and says items are in stock when are not, and their reply its a mistake but we don't know when the stock will be in. The thing about mistakes they should happen once or twice what you have is a systematic issue with no care for your customers. The posts on their facebook page reflect this. I did however get offered a refund of my own money for the inconvenience, asked when that would happen `oh I can't say' was the response. I will probably never shop with them again after this experience and would caution others from doing so as well.