FOTILE

I had a fantastic experience purchasing my new range hood from this shop. The staff were incredibly helpful and attentive. Overall, I was extremely satisfied with my experience and would highly recommend this shop to others.

Awesome, well organised shop with plenty of kitchen aids and wares. Extraordinary polite and welcoming staff. Big car park. Very nice place everyone should visit.

Very good exhaust fan , I will recomend to my friends

Lots of kitchenware products to choose, nice staff

I'd like to say a big thanks and huge appreciation to Sam’s team at Fotile NZ. Sam has been very friendly, professional and helpful throughout the process. And Fotile is such a great brand that we truly trust as they deliver excellent products and service. Thank you Sam! We highly recommend Fotile NZ to all our friends and colleagues with no hesitation!

I just bought a gas hob from Fotile last weekend via their WeChat customer service. Today they delivered the gas hob and my gas installer told me this is not the correct gas hob because it’s designed for natural gas, not LPG. Fotile would not let me return this for full price. It is completely unused and my installer just cut open the box. They wanted to charge 10% if I want a refund and refused to replace it with a new LPG version. They told me because the box is open they can only replace it with an old one, they can source one for me. So please be aware when you buy from them. I called Consumer Protection and Consumer Protection informed me this is unfit for purpose and they should have asked if my house uses natural gas or LPG, which they did not. This is deceiving and misleading to the customer but they refused to put this right. DO NOT BUY FROM THEM!

Need a new rangehood to replace my old Smeg one. A few of my friends suggested to use Chinese brand as the suction is large enough, and I decided the FOTILE brand after comparing with some other brands. I am immpressed the appearance of those products when I arrived in the store, they are stylish and appearance high-end. Allan was really helpful for selecting the right model. Also, introduced the installer who came on site to install the machine on the same day. Due to the outlet of the old range hood was too low, finally substitute and installed correctly with a model of the side suction one. The result is perfect and very happy. Thanks guys! Would no doubt recommend this brand to others.

Went in to look at the plates and the extractor fans. Technology of the fans was amazing and the staff were really helpful. Well worth your time to take a look

Bought both range hood and cooktop. Used for a while, they both working well.Cooktop is great for Chinese frying:)Range hood can suck lots smoke than my old one did, the only problem is noise but I guess it’s not something easy to resolve.

Purchase Fotile GL90305 cook hob..super powerful, easy quick ignite, easy clean. Happy about it. Fotile shop staff was professional service and explanation well.