The Warehouse Hillcrest

Poor customer service, my order was ready for collection but I sat and waited 20 minutes

Great service, hard working staff, even when they are put under pressure, you can te they are doing their best to assist the customers. We'll done to the hard working staff out on the floor, and supervisor Naomi kept her come when enquires were coming from all directions from both customers, and staff asking for override/stock checking etc. Ample parking at front and handy location to get too, closer to the new motorway and Wairere Drive. The store looks old and still has everything you need. I went to this store more due to the fire damage at The Base store but will make Hillcrest the favourite store now. Recommended for others to visit and you will find good level of services. Even bythe security staff the min you walk into the store. They are always too happy to help.

This is our local Warehouse store the staff are always helpful and cheerful ❤️❤️ love shopping here they literally have everything

Such an awesome shop and has always been my favorite in hamilton. It always has the stock no other store has in hamilton. It’s always nice and clean and tidy too. Easy laid out also. Toilets were located right to the right when you walk in and were nice and clean when I went in there

I don't live in Hamilton, but went to the Hillcrest Warehouse today to get a few things. I was met by a young woman who was monitoring numbers of customers entering the store under the Covid level 2 rules. She smiled and said hello to us and to others entering the store. I then needed to ask where some items were located and the next staff member smiled and pointed to where I needed to go. She was friendly and seemed happy to stop what she was doing to help me. Finally at the checkout the man serving smiled, asked how our day was going. Despite the wearing of face masks , all three were friendly in their manner, You could tell by the eyes they all smiled, and all seemed very happy and willing to help. I was made to feel comfortable, as if I was a regular. This is really great customer service, a credit to the way this store is run and hopefully reflective of the way the staff are treated Please thank all of your staff who were working today for doing a great job.

Good amounts of stock, nice place to shop

Love the new set out, and way more stock. Awesome Hillcrest Warehouse.

The well known The warehouse chain. So everyone knows what they do. Two customer service reps served me on my visit today (13/Jan/2022) were good. Need to focus more on men's belts section for formal dresses. I was after one for time being. But the ones there were no good.

I love the Hillcrest warehouse shopping experience, they got a friendly team, always stocked up and visible. They even have lots of stuff that i haven’t seen in other warehouses, especially during Christmas season and all.

I didn't know this place was there, I got a Bluetooth speaker there. The lady that helped me search for one, and I ended up getting the one that was on display, I got a discount of 50 dollars so it was a bargain. I'm so old fashioned I gotta learn how to use it lol. I have to go back to get the remote. Fantastic Warehouse, awesome staff, plenty of parking go check it out