Unichem Pharmacy

She did not have the product I was after, so she convinced me to buy another band she said would have the same effect. It was useless, a waste of money.

This is only the third negative review I have ever felt warranted making. But necessary for the pharmacist in question to address both her customer service skills and decision making processes regarding the dispensing of pharmacist only antihistamines. Her approach was a combination of dismissive, rude, diminishing, made far too quickly without all the information and not customer centric focused. Her immediate go to was No". Who I do give 5 stars to

Terrible service and dismissive staff who didnt know how to do their job. 40 minute wait and didn't get what I came for in the end. In comparison, I was in and out of Life Pharmacy in 15 minutes with everything I needed when I went there afterwards. Save your time and emotional energy and hop down to Queensgate instead.

Has very helpful staff and reasonable prices.

Though pharmacy itself looks okay, however I went there for a flu jab after fixing a booking 2 days before on phone. But when I went there at the booked time, shockingly they said that they don't do vaccination on this day, and neither accept the Habit (OK) Health's flu voucher I was carrying, whereas I had confirmed this twice on phone while making this booking.So overall it was an unimpressive experience with Unichem.

Really disappointed.Called my Dr first thing this morning to organise an urgent prescription, I arrived here after work to be told that I would need to come back tomorrow because they didn’t have my prescription ready and they were closing soon. This was horrifying as I explained that I would probably struggle to make it through the night without my medication. They asked me to call my Doctor and have them confirm that they sent it through, which they assured me they had, but sent it through again.When I finally received my prescription, I started to drive away only to realise they had given me the wrong persons medicine. I’m not a Karen, nor someone who complains, but this is the 3rd time that this has happened with these guys. It’s completely unprofessional. What if I hadn’t turned around and given you back that persons medicine? Would they be told the same thing? It’s a disappointing experience, the service was blunt and rude and the efficiency is below par. Medical practices should be doing better, for somewhere that raves about their quality service and reviews, I think they really need to step up there game, when I was struggling to breathe and waiting for my prescription, I was just asked to wait until tomorrow as it “wasn’t urgent.” Lack of care is honestly shocking here.

Excellent job the staff are friendly and helpful with the different medications i have to take

Super star service I received today from Gabrielle , phoned in to chemist to see if they do ear piercing, spoke to gabrielle, very friendly infact lovely on the phone , arrived to get my ears pierced 30 minutes after speaking with her , super fantastic service from Gabrielle , what an absolute gem you have working for this pharmacy. ❤ if you want super star customer service then definitely Gabrielle makes your pharmacy shine ❤

Never come this pharmacyThey give time 10 minutes after that 10 minutes and after give time 20 minutes I am waiting totally 40 minutes not good

Great selection of vitamins & the pharmacist was very helpful.