Hot Spring Spas Hawkes Bay

Wayne and the team at Hot Spring Spa made purchasing and installing our spa an easy process. As an added bonus we were given plenty of advice and useful tips to make operating the spa an easy process. The grandchildren liked the water cascade and the lights.

Recently purchased a Spa from Hot Spring Napier. Wayne, Darren and Tony are amazing. Had no idea about spas or where to start. Wayne and Darren were fantastic to talk to and answer all the questions I had. Everything was smooth and easy. Tony turned up with the Spa, did the entire set up for us and spoke us through step by step what to do. Our family is so grateful for the friendly and efficient service. Fabulous service - would recommend to anyone!

Really happy with our swim spa. Thanks Wayne and Aaron. Very good after sales service Big help when dealing with Council. Thanks Dave with a smooth insulation.Cheers Dene and Jeanne.

Living the dream! Thanks to Wayne and his team for their excellent customer service. We purchased our amazing 6 seater spa pool and had it promptly delivered just prior to Xmas. We love it. We sit, relax, laugh and chat - even if our 5 & 6 year old splash a bit it's been great for us connecting as a family without any devices. Totally recommend it!

Wayne and the Hot Spring team were awesome! We are thrilled with our pool. It is easy to use and cost efficient. We should have purchased one years ago!

Got our spa just before xmas. Best investment we have ever made. Any problems Wayne has always been only too happy to help.Explains things fully,and is very knowledgeable about chemicals etc.

We purchased an Azure Premier 4 person spa almost one year ago. Wayne and his team were (and still are) the epitome of professionalism during a very trying time of delay after delay due to Covid (ordered in November 2020 and arrived in February 2021). However, despite this the team had our best interests at heart and the silver lining for the delays was an amazing upgrade from a 2 person to the 4 person due to the Black Caps Special for not much more than what we had been quoted on the original purchase. The delivery went without a hitch and full set up and instruction was provided. We have had prompt service for all future dealings with the team when getting chemicals etc. Buying a spa thru Wayne at Hot Springs Spa Napier has been one of the best investments we have made, particularly as we train to compete in iron man distance events later this year. Relaxing in it after exercise helps the muscles recover quickly. The cost to run it is very nominal at only $30-40 extra per month (compared to 100-150 for cheaper brands). Although the initial outlay is more than some brands, the economy of running them and the pre and after sales service is worth the extra cost. Being able to have friends and family join in a spa date is epic. The Azure comfortably seats 4 people even though it is smaller than some 4 person spas. You definitely get what you pay for and then some! Kia Kaha, Hot Springs Spa Team.

Extremely helpful. Their products are no more expensive than elsewhere. I mucked up my pool chemistry and took a sample in they did a full test and print out and told me how to use the chemicals I already had to fix it....these guys are so helpful. Always going above and beyond :-)

These guys are the best! Special shout out to Tony, thanks for all your help. They helped us move a very old spa from one house to another without any damage at all, made a quite daunting process seem easy. Tony has been helping us get the spa back up and running, top notch bloke that is very knowledgeable as well. Price is right on point too. Just excellent all round. Cheers!