Häfele New Zealand - Auckland Head Office
56 Reviews
- Friday8:30 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–5 PM
- Tuesday8:30 AM–5 PM
- Wednesday8:30 AM–5 PM
- Thursday8:30 AM–5 PM
About the Business
Häfele Home NZ | Hafele | Browse Häfele's range of smart stylish home living solutions for New Zealanders.
Contacts
Website
Call Us
+6492742040
16 Accent Drive, East Tāmaki, Auckland 2013
Hours
- Friday8:30 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–5 PM
- Tuesday8:30 AM–5 PM
- Wednesday8:30 AM–5 PM
- Thursday8:30 AM–5 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- NFC mobile payments
- In-store pick-up
- Wheelchair-accessible toilet
Recommended Reviews
Elizabeth McKenzie
20.10.2023
Häfele New Zealand - Auckland Head Office
Special thanks to Lisa for helping with our new kitchen fittings, parts for the cupboards were ordered and delivered to site. We had experienced a great deal off diffculty in obtaining these.
Sunchia Milic
14.10.2023
Häfele New Zealand - Auckland Head Office
Laura Walsh in Christchurch was amazing on Tuesday 28th March.Laura helped to get our hardware order through that we had been waiting on and yes we finally were able to pick up it up yesterday . Thank you so much Laura for your assistance.Infinity Bzz Limited
Luka Maric
04.08.2023
Häfele New Zealand - Auckland Head Office
Worst service ever. I have been chasing a refund for 4 months now. Everyone says 'its another department' but wont give a email or direct dial number for a person to deal with it. Every week I send emails and call, Im just getting ignored now... they have literally stolen my money.... I notice on your other bad reviews you tell people to contact the sales email, iv done this about 20x... its case 91290664, stop making me chase you and pay back my money!!!
Luke Beswick
23.07.2023
Häfele New Zealand - Auckland Head Office
Amazing customer service from the show room consultant Lisa. Lisa went out of her way to assist me in replacing and older pair of Hafele hinges.
Bruce Urlich
22.07.2023
Häfele New Zealand - Auckland Head Office
Absolutely awesome service. I needed replacement hinges. The kitchen manufacturer from Onehunga didn't want to know. The receptionist bent over backwards to help me, she found what I needed. 100% ...... 5*
EeMun Chen
21.07.2023
Häfele New Zealand - Auckland Head Office
The worse service, ever!! Got one of their locks for the front door. Was told it was wifi enabled. It wasn't. We just decided to let that slide. But ever since we have had it it has had a fault where one of the locking mechanisms sticks out and scrapes the door jamb, randomly.One of their guys came out and not only took forever to fix" the problem but clearly didn't have the skills to fix it. Looks like it's been installed by a child
A H
20.07.2023
Häfele New Zealand - Auckland Head Office
Helpful crew. I had a broken part and the team replaced at no cost Thabk you I appreciate that after sales service!
Cam Hansen
20.07.2023
Häfele New Zealand - Auckland Head Office
As all have said, the service is non existent bordering on rude.
Jakub Malinowski
18.07.2023
Häfele New Zealand - Auckland Head Office
Horrible Customer service. We purchased a pantry mechanism worth 1000s after a few years product faild. Been trying to get replacement for almost 10 months now. Will never ever buy anything from them again
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16 Accent Drive, East Tāmaki, Auckland 2013
Häfele New Zealand - Auckland Head Office