Inland Revenue NZ
30 Reviews
- Friday8 AM–6 PM
- Saturday9 AM–1 PM
- SundayClosed
- Monday8 AM–6 PM
- Tuesday8 AM–6 PM
- Wednesday8 AM–6 PM
- Thursday8 AM–6 PM
About the Business
Inland Revenue - Te Tari Taake | Kia ora haere mai, welcome to the New Zealand Inland Revenue website. We collect most of the revenue that the New Zealand government needs to fund its programmes. We also administer a number of social support programmes including Child Support, Working For Families Tax Credits, and Best Start.
Contacts
Hours
- Friday8 AM–6 PM
- Saturday9 AM–1 PM
- SundayClosed
- Monday8 AM–6 PM
- Tuesday8 AM–6 PM
- Wednesday8 AM–6 PM
- Thursday8 AM–6 PM
Features
- Wheelchair-accessible entrance
Recommended Reviews
Chris Heffernan
18.10.2023
Inland Revenue NZ
the most inept of all government departments. Myir is full of flaws and errors. how can i pay you what i owe when you wont let me pay it? YOURE A GOVERNMENT DEPARTMENT, YOU SHOULD UNDER ANY CIRCUMSTANCES BE STRICTLY FORBIDDEN TO MAKE ANY KIND OF ERROR. your managers should be sacked for even allowing these mistakes" to happen and replaced with ones that instill a fear-based culture - after of course the sacked managers are subjected to 20 minutes of public screaming
Sam Ford
06.10.2023
Inland Revenue NZ
Did not answer phone- so no way for people without internet access to make inquiries-Even in a covid environment this is incredibly arrogant and cannot possibly serve all people equally. Inland revenue continue to disappoint
Daniel David
04.10.2023
Inland Revenue NZ
Most pathetic of government departments. Will happily take your money but can't even manage the basics like answering the phone!
James Mitchell
01.10.2023
Inland Revenue NZ
They have Been really helpful with me especially when i had some issues being resolved. The people who contacted me were understanding and respectful. so thankyou
Eli Savali-Mulitalo
18.09.2023
Inland Revenue NZ
Have tried to call IRD everyday for 2 weeks and it keeps telling me they are busy with people who are needing assistance due to COVID-19 and cannot answer my calls.
lockey anders
21.08.2023
Inland Revenue NZ
Absolutely useless service, tell me to ring up to Activate my account, then when I do just tells me they are busy and hangs up. what a waste of my time. 0/10
Vicki Baker
29.07.2023
Inland Revenue NZ
About as bad as it gets. Went through the automated options thing, and then essentially the robot said they’re too busy to answer and cut me off! No wonder everyone HATES IRD. No customer service whatsoever! 100% useless!They need to realise that the options offered both on line and on the phone are often NOT what the caller is wanting to ask. SO FRUSTRATING!!!
Sally Jackman
23.07.2023
Inland Revenue NZ
On Friday and Monday I tried to make a phone call to discuss an issue within business hours. On both occasions I was told, with no alternative suggested, to use the self service mechanism due to too many incoming calls. Why pretend to have a phone service when you don't!!! Previously as least you could book a phone call. This is a terrible service.
Danielle henaghan
23.07.2023
Inland Revenue NZ
Impossible to speak to anyone. Just says it’s too busy can’t answer the call and hangs up. Very rude and useless
Duncan
21.07.2023
Inland Revenue NZ
Can never get a hold of an actual human operator on the helpline to fix an issue.
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Inland Revenue NZ