McMillan Fences & Gates

What a helpful man! Knowledgeable and happy to make an alternate suggestion even tho it meant he wouldn't have any financial gain. Will be keeping HIS card for another time! A man with good ethics.

Really well made and quality products, well worth the price and time. Highly recommended.

Went in saw Ron, discussed options. All seemed well at the time, he showed me designs etc and thought things would go well. He even noted that the phone calls for work has slowed down due to existing economic climate. I did get my quote, however it was not appropriate for my needs. I followed up asking if the quote could be adjusted to meet my needs, twice over a few weeks. I never got a response. Must not need the work.... Recommend to go elsewhere where service is still provided!

Contacted McMillan to have some entrance gates made. Even paid a visit to their shop and they were happy to build and quote for us. But, they never followed up, and despite repeated calls where they would claim they'd visit later in the week—nothing ever eventuated.Save your time and energy, look elsewhere.

Highly disappointed with the customer service I have experienced with McMillan gates. Ron came and measured for a quote a couple of months back, multiple calls and emails and still no quote. Sad really as I wanted to use this company to support local and although I have had apologises from them for the delay I still have no quote!!! What do I need to do? Beg? Would not recommend wasting your time, just use someone else.

The Gate I bought from here was well made and friendly staff to.

I called to organise a quote. They took my name and number but never called back.

I have just recently moved to Petone and had to have a gate custom made for my new home and I could not be more happy or grateful for the quality and service that I have received from Ron and his team.While waiting for my gate to be made, Ron and the guys put a temporary gate up for me as I had two senior dogs that I was worried about and this was done at no extra cost to me - amazing!!I know that Ron had to unexpectedly leave the country to tend to some unexpected and urgent family matters recently, but his team were amazing to deal with whilst coping with an extra heavy workload.My gate is very well made and I couldn't be more happy with the finished product and I would not hesitate to use Ron and his team again. Thank you for going the extra mile for me. :)

Contacted them by both phone and email multiple times before they finally got back to me to come and quote in January. Eventually did a site visit and measure up and told me they would come back with some options for gate. Never heard from them again. Multiple follow up calls and texts and no reply. Can't stand companies who think because they are busy they can just ignore you. Very disappointed.

Shame the company doesn't respond to enquiries, even if to say they are too busy to respond.