EES - The Heat Pump & Air Conditioning Specialists

I’ve had EES install and maintain my Heatpump. Awsome service from Shalish who has always deal with things for me and is very knowledgeable and great customer service at all times. Would highly recommend !!

Our installation of 2 heatpumps and condensers was very efficient and professional. The team of 3 worked well together and left us with no mess to clean up. The pipework and electrics on the outside are a work of art. Very pleased, thank you EES.

DO NOT deal with this company !!!, or do so at your own risk!We commissioned them to un install, and then re install our heat pump at a written quoted rate, while we had a roof repair done. When contacted to re install, they increased the price 400% from $550 to $2,290 as they admitted that they did not perform a proper calculation when they came for the site inspection.What is the point of getting a written quote, if companies like this will not honor them?BE WARNED

I purchased two heat pumps at separate times taking advantage of getting a good deal at the Waikato Home Improvements Shows. I could not fault the quoting and installation service both times and also had good communication via their office with regard to bookings, updates and invoicing. Thank you to the whole EES team

EES installed a Mitsubishi Multi unit system (one outdoor unit and four indoor floor consoles) for us.The initial sales consultant (Sean) was very helpful and patient, making two seperate visits to ensure we landed on the right solution for our retrofit.The installation team (Ashmit & Rid) were efficient, extremely polite, and the job was completed in a single day. Good care was taken on placement and internal finish regarding install of the indoor units, and the same can be said of the outdoor unit installation and the copper piping runs under the house - thanks team.The ‘sparky’ (Ali) was especially helpful in ensuring the electrical run, from a less than easy position indoors, was executed in manner requiring no indoor or external capping- all hidden.Thanks again.

Had Avinesh, Krisni and Hari over last week to install ducted heating into our place. What pros - they were super courtesy and polite and did an excellent job - they asked me where I wanted each of the installs and filled me in on why and where I should get things placed. Super happy with their effort and stoked with our new warm place! Great work guys!

Contracted to installed heat pump. As we had concerns about our meter box which has a crack we asked 4 different staff members if it would be ok. Three staff members who came to our home (and took photos) didn’t identify any problems in spite of being repeatedly told the board was cracked. On that understanding we were given a firm price and we paid a deposit of half the final cost. Today an installer arrived, drilled holes in the wall and put the unit up. The last person to arrive was the electrician who told the installer the switch board was not up to standard. They phoned their manager who told them to take the unit down and take it with them. They then left leaving a hole in our lounge wall. They didn’t send the electrician until the very last minute - he should have been sent in the first place. We are an older couple and have been left feeling very unhappy.

Good experience with ducted install. Sales person quotes sensible options and helpful adjusting quote. Install involved 5 people and 3 vans! Got the job done in the day. Coc issued right away. Install very tidy. Was worried insulation would be a mess after but was pretty good and put back in place. Unit works well. Very quiet. No noises. One room has 25% lower flow and possibly may need a balance in winter. Seems ok for cooling.

ESS was great, right from my initial enquiry to the install and follow up. They were knowledgable and rpofessional and discussed the pros and cons of different options so I could make an informed choice of heatpumps, locations and prices. They also came through on their timeframes - in fact ended up coming a day earlier so I didn't have to wait long this was during the holiday period. I highly recommend ESS and have already recommended them to friends and family. Thanks team.

Had EES install a heatpump and heat transfer system in our home. From start to finish, very professionally done and the system works really well. The technicians who carried out the installation were a pleasure to have on the property and took into consideration our requests. Great company - highly recommended.