HMC Kapiti Limited

Thank you Kelly and Danny for being incredibly helpful, flexible and genuine. We are thrilled with our Kia Seltos. Great team, great service. We are looking forward to being long term customers!

You might not believe this story as the services we received from this wonderful dealer was simply over the top"! I saw the Kizashi on AutoTrader

Fantastic customer service from Kelly, Dan and the team.Fast response to fix problems and go out of their way to help make it a pleasant experience.Highly recommend purchasing your next vehicle through them.

Got rid of dead weight sales. Deserves 6 stars

The team at HMC really did go that extra mile to get me 'Legal' when a WOF issue became protracted due to availability of parts.My customer service experience with HMC Kapiti driven by Gabriel, was exceptional, along with the guys who brought me home and picked me up when the car was ready.A special shout out to the lovely guy who washed my car for me when he discovered it was my birthday the next day.I'm VERY gratefull to you all, thanks guys.

Great place to visit. Friendly capable staff. Their knowledge and experience in motor cars is hard to beat on the coast.Highly recommended vehicle repairer.

Would NOT recommend HMC Kapati. It appears like a nice family run business but the customer service lets it down. Kyle James was rude and felt like he didn't care for our service, untrustworthy. Will be going elsewhere unfortunately.

It’s with much regret that I’m having to write this review, but I feel I have to say this. I purchased the car for over $8K along with my son Jarrod who posted the earlier review. HMC sold the Mini through Otaki Cars, apparently they have an arrangement to sell HMC's cheaper cars.There was an issue a few weeks just outside the warranty where the timing belt broke damaging the motor. Dave from Otaki Cars informed us that the vehicle was not his problem and it had been supplied by HMC Kapiti. He did arrange a loan vehicle through Kyle at HMC, the loan vehicle was a recent trade in and the brakes, lights and fuel gauge were faulty. This was pointed out to Kyle, however his reply was something along the lines of 'it has a warrant and Jarrod should be thankful that he has a loan car’.There are two issues that we have with HMC. 1) the loan car along with it’s Health and Safety faults. 2) there were two excesses of $300 each charged on the insurance bought through HMC to repair the motor. The mechanic said that this was unfair, even Dave at Otaki Cars agreed. The best way to sort it out was to go through HMC as they sell a lot of these policies for the insurance company. Daniel said he would look into it but did nothing so Jarrod posted a review. Jarrod's employer had tried to work out a solution as he could see that Jarrod was unhappy at work. He negotiated with Dave at Otaki Cars where Dave agreed to pay half of one of the excesses and Daniel at HMC agreed to pay the other half. Dave at Otaki Cars paid his $150 portion, whereas Daniel changed his mind and wanted Jarrod to remove his review prior to paying his half.Daniel, you are a bully … and please take this to court as we would like you to do this. We are also looking at our options with the MVDT and some friends have suggested we should take it to Fair Go.

Just purchased a new car from this dealership. They are excellent to deal with and I am glad that I did go to them in Paraparaumu even though I live in Wellington. I will certainly continue to use them.