Remuera Doctors

I attended this practice for four or five years while living in Auckland. They have been the best doctors experience I have had, lovely reception, great doctors, very fast and professional, even during the covid panic. I'll miss them greatly now that I have moved cities.

I phoned their reception to request for my personal medical records, got some real DAD ATTITUDE from their reception staff Maude. She just seemed to be in a hurry to drop the phone and can't be bothered sending my personal records to me.GP Dr Hurley is wonderful, that's why I registered with them a few weeks ago. However, I have never had a bad clinic reception experience like this ever before. Very disappointed.

I've been with Remuera Doctors for over 6 years. Always had an excellent service there. I cannot speak high enough of my GP Patrina Hurley - friendly, non-judgmental, with personal approach and always straight to the point! I've been there with a number of issues and always feel very comfortable to discuss them and confident that I'll get the best advice. I particularly appreciate my GP doing extra mile by explaining how the medical system works, what to expect and how to approach it the best way in case of further referrals, insurance claims, etc. Thank you!

I had the results less than 24 hours after I got tested an immigration medical here yesterday, and the front desk nurses and doctors are very friendly. It is highly recommended that people who need immigration medical test come here.

I have attended this practice for over 9 years, I now how 3 children who are also patients here. We have always received the best care by Dr Wiles, Dr Hurley and the great team of nurses. The reception staff are efficient and helpful. I really appreciate being able to get myself and my children an appointment on the same day, sometimes delaying the Dr's home time! They sure go the extra mile here!!

Not sure why they offer medical for immigration. Asking us to bring case number when immigration NZ don't give a case number until we apply and to apply we need to provide medicals. Plus they suggested to go somewhere else. So ended up going to city doctors :). No dramas there like these guys.

I chose Remuera Doctors for our medical exam for immigration purposes because it is the closest one to my workplace. I made an appointment on the phone and the man I spoke to (I forgot the name) was so nice that I booked in with them. The first visit was last week with my husband. We noticed their receptionists were not as friendly as they should be but we let it go because the two doctors there were amazing.I had to go back yesterday for my blood pressure and urine test and my daughter's medical as well. Despite of the bad weather, we woke up early and went there to ensure we won't miss our appointment at 8:30am and will have time to relax before the doctor gets my blood pressure.We arrived before 8am and stayed outside the clinic. At 8:02am my daughter and I went in. The younger receptionist asked if we have an appointment and I said yes. Then the older one told us we are early and should be waiting outside not in their waiting room inside. I thought the business hours starts at 8am. I never thought that we are not allowed to enter the clinic before the appointment time. What's the purpose of the waiting room? We wore masks when we get in and I was suppose to relax before I see the doctor. I was feeling angry with the way the two receptionists treated us but I was just holding my temper and emotions because of my blood pressure! Even my ten year old daughter told me they were rude to tell us to go back outside when no one else were there in the waiting area inside. So we had to endure the cold outside until 8:30am. During the whole time we stayed outside, we only saw one man who went inside and came out. It was not crowded also the reason why I booked the earliest appointment.Receptionists are the first point of contact, the face of the company. First impressions last. We would never go back to a place like this. Even if the doctors are amazing especially Doctor Rachel, I won't step a foot in that place again because of their receptionists who don't even know how to smile. My daughter even asked me if we were treated that way because we are not their usual clients or because of our nationality.This one star rating is for the receptionists. The way they treated us. I hope they will change and be better people. If they don't like their jobs, they can give it up and for sure someone else will be happy to take the role.This is a lesson learned. The next time I choose a clinic, I must read the google reviews.

I took my nervous daughter for an injection yesterday administered by nurse Linda, she was kind & considerate, my daughter even commented what a really nice nurse and it didn't hurt!". Our family have always had excellent treatment from both GP's at Remuera Doctors."