Counties Medical Integrated Health Takanini

I would like to thank Nurse Dorothy for being such an amazing nurse to my son. Thank you for you help and for being so kind.Some days you have to wait long depending on how busy they are. Definitely much better than the Papakura one when it comes to waiting time! But these people are trying their best to attend to their patients. Keep up the good work. And thank you for helping people.

Would like to thank nurse Kathryn Dawson, very kind, caring and professional at her work. Seen her this morning and she was just wonderful. Made me feel better...

So great to have a service in the community. Welcoming and very professional care!

The nurses, doctors and receptionists are very friendly. I got a PCR test done here before I leave Auckland. Before the test, the nurse explained clearly the PCR and how it will be conducted. She did it carefully and gently. My test result is ready the next day.I recommend anyone who needs the PCR test to do the test here.

The receptionists don't know what customer service is. Spoke to us really rudely at our visit today. I watched people coming in for COVID-19 testing being spoken to so rudely as well. We were there for non covid reasons. Giving 2 stars as the nurse and the doctor was really lovely.

Sorry, I don't remember his last name but this review is for DOCTOR CHRIS. If you want a doctor who really cares for your child's health, takes his time making sure he gets everything doesn't miss anything and really explains everything down to what the medication is and why it's needed then see Doctor Chris. You're amazing Sir thank you for your services!!

I have used this place several times over the years...sometimes a short wait and sometimes a long wait. HOWEVER, every wait is shorter than going to my own doctor and sometimes having to wait days. It is a blessing to have this place in my neighborhood for when I need them.In saying that, I took my son in yesterday who woke up quite crook...in at 8.00am...diagnosed and home by 8.40am. Yea, it was a fluke but I would have happily waited if need be.

Only about 4 other patients in the clinic when we arrived but took my little brother 2 hours to see a doctor (the sign said half an hour wait) even with shortness of breath both the nurse and reception ignored him. If you want to be urgently cared" for I suggest going else where. Most patients in the waiting area were there for similar flu symptoms so I just couldn't understand why he kept getting the eye rolls when he spoke of shortness of breath and he was pushed behind more flu people? If it's only 15 minute appointments they should have been able get through all four patients by the first hour but most of those patients were still here waiting to be seen after the first hour. Another patient who came in after us was complaining about shortness of breath also and the reception just told her to put a mask on. How will you handle it when your actually busy and huge amounts of people coming in for urgent care? Will you keep ignoring all of your patients that are struggling to breath until the point of passing out or worse? What's the point in having signs up that talk about the seriousness of difficulty breathing? Not to mention when we did see the doctor she wasn't serious and was asking me for the diagnosis and how to treat it? My parents are away on holiday so we came to the next place for help when your struggling to do the minimum I.e.

If I could give 0 stars I would! I enrolled here about 3 weeks ago and I was told it’ll take about 10 working days for my records to be transferred from my old GP. Called in today to be told my info was never entered on the system as it was stashed on the bottom of a draw it didn’t belong to begin with and then to be told I couldn’t book an appointment. Seriously do better or hire people that’ll do the job properly.