Town and Country Veterinary Services

Amazing service this afternoon at a very sad time. Thank you so much Ladies. You were all Amazing

My local vet. Great CS from reception team and always great service from Dr Hannah.

Staff very friendly, great with my animals

Once a great vet service, now a money making, inefficient, uncaring unprofessional retail business.One month on, still waiting for a referral to ophthalmologist. Reading other reviews i also had the same response from the older lady vet when i queried my bill. They were supposed to do bloods while he was under anesthesia. They didnt. All of it is just money money money and i have nothing against that, it is a business after all, but do what u are getting paid for at least!! Being busy is no excuse to not finish your jobs. I paid to come and see you, u told me i would be referred to said specialist, i call them, they have not received the referral, its a simple email that needs to be done, i go to another vet practice the email gets sent while we are in the room. DONE!! Excuses are no reason to be this bad at ur job.Town and country is no longer town and country, it is owned by some big aussie company. Hence the huge change in everything. Service is friendly , hence the one star, but while that is great, it is actual results that ur clients want. I wont ever be back. Transferring my boys further away but where i actually get what i need and want from a vet, their ability to do their job.

This is an awesome vet. Jina (vet) and Sarah (office/reception) really do go the extra mile for my two furries. One of mine is petrified of vet but aggressive with other dogs. They always make sure all animals are out of the waiting room before bringing her in and quickly into the consult rooms. Really good service and they really care about the animals and make follow up phone calls randomly to see how the pet is getting on. Thanks Jina and Sarah. You certainly put my mind at ease when my furries are unwell.

WATCH OUT FOR THIS PLACE! IF YOU DONT PROCEED WITH THEIR OVER PRICED SURGERY THEY CONTACT SPCA AND FEED THEM A LOAD OF BULL AND LIES SUCH AS TELL THEM THE CAT IS IN PAIN YET WE WERE TOLD IT ISNT IN PAIN AND THEREFORE NO PAIN MEDS WERE PRESCRIBED BY THEM FOR IT! THEY ALSO FREELY GIVE OUT YOUR PRIVATE DETAILS!!!A recent post on the local Franklin Grapevine page shows bad service is now an extremly common occurence at this Vet Clinic.This place use to be great now its simply just money hungry! I checked with them on prices before each step so I knew what I was gona be paying, however upon receiving the bill other expenses had been added, when I questioned this the response was along the lines of how dare I question my bill. So as a long time customer of this place im sad to say I wont be returning any time soon and know others who have said exactly the same.

I am happy with this local vet clinic, and the staff are always happy and helpful

Wonderful and caring. Having to put my ragdoll to sleep after 20 years was just difficult. They made her so comfortable and the vet was so professional. Highly recommend to all. Fabulous people.

A good place to go if your pets are very excitable. It's very quiet, easy parking and the vet gave our dog a very good health check. Staff are efficient and pleasant. It did seem quite expensive but other vets charge similar fees.

Great place with awesome staff. All my pets have been treated with care and compassion. Thanks.