Appliances Tech Whangarei

Absolute shocker. Came, did half the job, no show on follow up appt.Several phone calls- never answered, and several text, have now given up and wouldnever use again. Not worth one star, but app doesn't have option for 0 star.

Excellent service and advice. The washing machine had broken down and the owner of the company did a call out between Christmas and New year to assess the problem and gave the correct advice. Thanks Appliance Tech.

He came out and replaced a part. Didn't resolve the issue. Then became impossible to contact again. Basically $180 down the toilet. Thanks for ripping me off.

Contacted them to fix my fridge. Technician came and played around only to have the fridge working for one day before packing in again. Tried contacting them again and has been very difficult. No one answers the phone and when there is an agreed time, no shows up! Bad service and am going to be advising friends and family to avoid. Appliance Tech how about you return the call or text.Also paid in full and took two weeks for any response

I wouldnt give them 1 star as that implies they did something well. Poor service, poor communication, will not answer the phone or return calls, after weeks of persisting received a refund for a job that wasnt completed when it got to hard for them, the refund is being disputed and again the phones aren't being answered. Be very aware when using these guys that you might end up in the same position.

If l could have given no stars I would have stay away from this outfit at all costs, He didn’t turn up then arrived late. The washing machine was fitted with non factory parts and as a result started smoking.They don’t answer calls or texts. This is the last communication I sent... Never even got a reply, as follows;To say that I am unimpressed is an understatement!Because of your tardy workmenship and non existent customer care, you have given me no option but to purchase a new washing machine.I do not intend to pay any invoice you submit. Should you wish to remove any parts you fitted to the washing machine in question, you have 7 days from today to contact me and make arrangements to do so. If not the machine and any parts fitted will be disposed of.

Be very careful using this outfit. I paid up front for my sons fridge to be repaired ± $320 (that was the quote from Melvin). He came and installed parts, fridge stopped working after 1 DAY of this repair. Finally (after a lot of unanswered phone calls & texts) we were able to get him back, additional parts required apparently. We asked him to order these parts and get the repair done asap as 6 WEEKS had passed without a fridge. Yes 6 weeks.8 weeks later still no joy from Appliance Tech. Fridge still not working and no parts to be seen. He totally took advantage of my young, naïve son which is why I stepped in to help. Obviously he is very good at something as hes managed to continue to avoid us.Be careful, be VERY CAREFUL!

Stay away from this guys. Doesnt answer call, doesnt return messages. Have booked and paid for the job re: heat pump servicing but no follow ups at all as to when they will do it. Have tried calling, emailing, sending messages but no response whatsoever.Update: Got a call from one of their indian staff (Melvin) the day after I made this review. He threatened me to delete this feedback in a quite intimidating and very unprofessional manner.

Avoid this company" at all costs. Installed a cooktop illegally in my property. He (Melvin) installed the cooktop on a circuit that didn't have enought power to run the cooktop and already had an oven on it. The cooktop doesn't work

Would recommend to avoid at all costs terrible customer service and did nothing but waste our time and money. These guys will make your life hard!