ASB Securities Limited

Good service, a great help, very appreciated for the gentleman calling me this morning.

Has taken weeks to do something as simple as get registered. Wish I'd never signed up with them. Extreme regret in hindsight.

Terrible customer service, they don't care at all about you. Their commissions are too high for both buying and selling.

my experience for ease of trading and customer service have been good so far.

I have used ASB Securities online for many Years. Recently did quite a Few online Share purchases on the ASX , from New Zealand. Very efficient with Emailed Purchase Confirmations and setting up an $ AUD account by Phone, in addition to my $NZ Account already with ASB. I am not sure about charges for Share transactions, although happy with $30 Brokerage on Each Buy. Exchange rate $NZ to $AUD seemed reasonable to me. Approx AUD $89c when on XE Currency Exchange Conversion Website at the same time ,it was around AUD $90c.I find buying and selling shares online with ASB easy to do and to navigate.

Do not use ASB Securities. The customer service is terrible. Trades and money transfers take days, every other broker I have ever used gets these transactions done overnight. Appalling and do not care about their customers or providing a modern functioning service. Would get zero if possible.

I had contact with Jason on the helpline who quickly resolved the issues I had with an overseas investment. All sorted. Thank you

I have been very happy with the service and got my transactions done very quickly.

I have been waiting for a week to have the share account activated. Just moved to another broker. What a waste of the time!