Sewing Machine World

Always a pleasure to shop here with helpful people who clearly enjoy serving their customers

Lady in the shop is very kind, very helpful and pleasant to talk to. The shop is tidy, very cute. I loved it.

Best experience of customer service ever. Personal, friendly and very helpful yet not pushy and trying to get a sale. Will definitely recommend as the nr 1 shop in Hamilton.

I bought my Janome 9400 QCP after many, many (!) chats with Clare at Sewing Machine World in Five Cross Roads, Hamilton.She was patient and answered my many questions over the several months it took me to make up my mind - should I buy an Elna or Janome?Sewing Machine World stocks Elna, Babylock, Brother, Janome, Husqvarna Viking and Pfaff sewing machines.In addition they stock sewing and cutting tables.I've also bought wool and knitting patterns as well as quilting supplies.I've got no hesitation in recommending Clare (or Neil) in relation to anything to do with sewing, quilting or sewing machines!

Very good staff and great service. They spend time showing how to use your machine nothing is too much trouble

Absolutely wonderful service. The lady that served us went above and beyond. Thank you.

My neighbour and I had a very informative afternoon with Heather as she explained clearly the differences between the Sewing Machine models in the shop.Once we outlined our individual requirements she then demonstrated a model that suited our purposes after which I trialled then purchased that model.Heather cut through the complexities of the different choices, quickly discovered what we really needed and made the whole process very easy.Super excited to start sewing again after 30 years.

Very helpful staff, knew what they were talking about. Good selection of sewing machine at very reasonable prices

Omg I loved this shop, I moaned about the machine I have, got needles for my overlocker and believe me if I could have done cart wheels I would have. The lady was awesome an the big boss was cool to. Very helpful and I'm definitely going back to do a trade in on my sewing machine, and get one that I know how to use. Brilliant shop I'm going to become a permanent customer, you gotta go look