Smartway Builders | Tawa Office | Creating Dream Homes throughout Wellington and Kapiti

Smartway Builders were recommended to us by a friend when we decided to upgrade our lounge and dining areas. The project was a dream. The work was done on time and the build team made the work as least disruptive as they could and treated our home with respect. I would not hesitate to use this company again for further work on our house. Brilliant

Ann & Howard were the best when helping a client of mine get themselves out of a sticky situation! It was a project that was wired with emotion and also had tight deadlines. Expertise was brought in by them from the architecture to the build and completed everything with professionalism. The result was beyond what we all expected and I know that my client is for ever grateful for their help. I look forward to always recommending the team at Smartway for future projects,

Smartway were so professional to deal with! Great service, very responsive, excellent standard of work and they left the site very tidy throughout. One day a builder was carefully sweeping the stairs as they packed up for the day. I told him not to bother. Cleanliness is next to godliness" he said and finished sweeping."

We were very pleased with the building repair work done on our house bySmartway Builders Ltd. It was done at short notice, the workmen were very polite and professional, and the final price came in under the quote. We are happy to give Smartway Builders a glowing reference. Ruth and Winton Cleal.

Smartway builders re-clad the front of our home as a result of earthquake damage to hardiplank weatherboards back in 2017. Communication and professionalism was first rate , right down from the business owners- Ann & Howard - through to all the chaps on the tools

I used Smartway Builders for an interior build of my laundry & linen cupboard. The experience was great, good communication, very professional, and fabulous outcome. The builders were really knowledgeable and the cost reasonable. Overall one extremely happy customer and would highly recommend using Smartway. Thanks Ann & Howard :)

I'd highly recommend Smartway Builders to anyone looking for a licensed builder for their new home or for an addition to their existing home. Ann and Howard really know their stuff!

REPLY TO REPLYI can only comment on the service and workmanship I got from Smartway Builders - simply attrocious!I see they list this on their site as a sucess story. If this is success I would hate to see failure! Check out the photos from my build.Now more than 2 years later and 8 months to finally agree to fix it at no cost to me, I am now being blamed for it is taking so long to fix because I said I wanted it painted in dry weather.I remedied a lot of the issues myself as I needed to make it watertight for winter and other issues weren't fixed weren't that good.You of couse, just apologise and walk away, but I have to live with the consequences forever - a huge mess I cannot afford to now fix or finish due to project going $30k plus over budget even after taking $30-$40k of work off original scope. So could have been $80-$100k over budget if all work done, which you knew I couldn't afford.REVIEWI hired Smartway Builders (Straight Edge Builders undertook the work on site) in August 2015 to do a renovation - biggest mistake of my life!Extra costs started coming in almost from the start with extra ground work required, some provisional sums were only half than the actual costs and a $2k item required for the consent that had not even been included in the price just to fit it in budget given so I would sign up for the work, and then thousands in variations charged at the end.Project just never seemed to end (and actually still hasn't 30 months after first meeting) and was told that schedule was not realistic to begin with.Came home several times to find the workers had been watching TV, in the lounge, even closing the curtains, used my kitchen facilities and went through my bathroom cupboards several times, also a couple of items I am now unable to locate. Had damage to bedroom furniture and wallpaper in the hallway, several internal doors also need repainting and my stained cedar front door was dented and their fix was to fill it with white builders bog.As for workmanship – simply appalling. Weatherboards cut so badly they needed to be redone, nails in skirting and scotia all bent and not punched in, some parts didn’t even have any. Bathroom finish disgusting, skirting boards didn't even meet the toilet, silicone left over everything the shower, even the window stay is not put on correctly screws missing, one on a funny angle and the arm fixed so high you can’t use first hook. Once the vanity was installed realised the powerpoint was halfway over it and about 1 inch above it, so couldn't install my tiled splashback. Was then told this was my own fault as wires had been there for ages and I had not said anything so if I wanted it moved I would have to pay all the costs and it would delay the project even more. Paid for electrician to move it and fixed and painted the wall myself. Afterwards I had to get the heated towel rail removed as couldn’t open the vanity drawers with it where it was. GIB for the powerpoints bedroom cut incorrectly (again fixed myself) and the floor in the master bedroom was uneven so the skirting was just then left with a gap underneath higher than the carpet would be.Downpipes put in weird places put through ramps and decks instead of putting an extra piece of downpipe in to make it go around and then downpipe brackets just hacked off and some vbare lumps of wood just nailed to the house. Backyard, and gardens left in a mess and I am still picking up nails, concrete and offcuts from the lawn. Smartway were also supposed to take care of organising the installation of the fireplace and for the tiler to do the hearth before the fire went in, but in the end I also had to do all this myself. And when they did sort out incorrect ZIP delivery (as ordered myself) charged me an $300.Unfortunately it didn’t stop there. The painters they hired were also just bad, not even sure they did any prep work on the existing house before painting and window frames left unpainted and gaps not filled and any fixtures just painted over.

Excellent people, excellent service. Smartway Builders are the best in the business. They do what they say they will, when they say they will. They do a great job, and they don't leave a mess. I recommend them unreservedly.

Renovations are never stress free - but working with Smartway was about as close as it gets! The 6 week job was done on time - in the whole time period I don't think the site was ever left with no trades! These guys know how to stay on time and on budget.