Kaya Hair and Beauty

I came here for a simple trim, v shape hair cut that had grown out after months of lockdown and curtain bangs.The lady that did my hair was very rude to begin with.. I showed her a photo of what I wanted and the result was catastrophic.The v cut was uneven. One side way longer than the other, and same thing happened with the bangs, which were not curtain bangs at all, and again.. one side shorter than the other.I had to get my hair fixed somewhere else the day after.The second hairdresser I went to took a before and after photo and, oh my god!! It was horrendous!Don’t go to this place ever!! Spend your money somewhere else!!

this is an awesome place for beauty...they are using high quality product for waxing and facial and so on... i usually go their for my threading and facial...thanku for give me a better service..one more thing the staff and owner are very friendly and coopreative as well.

Not one to post a negative review as I believe if you don't have a good experience at an establishment don't go again, but the disrespect and treatment my wife received forced my hand. She didn't get seen to until at least 15 minutes in after already changing the time for them. The stylist kept jumping between her and another client, while also dealing with eyebrow walk ins. Obviously a great multitasker, but I thought the idea of paying for a service was to receive the service not an inbetween half assed job. When my wife said she didn't like the make up, the stylist told her to just let her do her job. Very true she is doing her job but completely ignoring what the customer is asking of and what the customer would prefer. After telling the stylist that she would do her own make up, she finished her hair quite aggressively. My wife really had to hold back the tears from the treatment she received, she is not someone who expects a lot and just wanted someone else to do her hair and make up for her wedding. What was something that was meant to alleviate stress became the most stressful part of the day. It's not a nice feeling having your face and makeup in the hands of someone else for such an important day and that person disregarding everything you say and not giving you the full attention. Quite surprised given the positive reviews of this place as well and can only hope this was a horrible blip of a day for them on what was a special day for us regardless.

EXCELLENT service! the owner is very warm and welcoming. Priceswise very responsible and quality of work is really good.

Refrain from this parlour if you want yourself to be respected and have some self esteem. I had taken an appointment prior for waxing and threading as I had to attend a function. They also had confirmed by putting down my name and number. After work, I walked down to the parlour, I was 10mins late. I entered the parlour and asked to wait, I was okay to wait 10-15 mins, so I waited. There were two staff for the services. After me, two more girls walked in and had their eyebrows done whilst I was waiting and wondering why am I not picked up for my services.After 30 mins of my waiting, I asked her politely, when am I getting my eyebrows done, the owner rudely answered me you were late that’s why we picked up highlights for another customer. Then I said, yeah I was 10 mins late and I have waited for more than 30 mins here, and I had taken appointment whilst other are just walking in and getting their services. The most irritating factor is if you guys don’t do appointments, why do you take appointments in the first place? Also why do you take down their numbers when you don’t intend to call the customers if they are late before taking new customers. Such an unprofessional place!!Also after the tiff, the staff called me at 11 am and apologised for their mistake and said , “you should have called us and said you would be 10 mins late”, it’s your mistake as well!! Look at their guts!! Also the owner didn’t apologise, she put the staff online to talk, you can gauge the level of unprofessionalism!!Stay away from this parlour!!! I would have negative stars if I could, super super bad experience

My hair stylist was very patient and loved the cut and style, cost-effective too. Highly recommend!

Went in for threading. My cheek hurt afterwards - which I didn't think much of, until I walked out of the salon. My friend told me my cheek was bleeding. I went back in to get a tissue. The thing that annoyed me was they knew they made my cheek bleed but weren't going to say anything about it. Not even an apology for messing up.Do not recommend, unprofessional, poor skills and poor service.

very bad service they kept changing the appointment time. They did my threading with a normal stitching thread and didnt use the one for threading it was damn painful. U got pleanty of other options in Auckland. why waste the money and time here?