A Blind Couple

I drove all the way out there believing what I had been told: that for $25 they could replace one cord.When I got there I was told that my blind was too dirty to have the cord replaced and I would have to fork out $40 for a proper cleaning". He then explained several times over that he was "not going to give me the opportunity" to tell anyone that he had worked on a blind that was less than perfect when handed back. He quoted something like 90 minutes at $60 an hour to raise the blind one notch (which I didn't want done but was also non-negotiable) on a blind that would only cost about $100 new. He wanted to charge $6.50 for a wooden bobble.They gave no indication over the phone that they would be pernikity to this extent - if they had