Car leasing service

This was a very excellent experience we order a little car for the 2 weeks we stayed when we picked our car up they told us that they upgraded us which we gladly agreed which turned out to be the best holiday ever so thank you enterprise

Myself and 10 other friends booked a 12-seat Toyota Hiace Minibus for a trip to the mountain, Taupo and surrounds.I had an excellent interaction with Anthony who was extremely helpful from the get-go, very efficient, had great communication and helped a lot. In future I will definitely be using CCR Palmerston North!

Good customer service we got told that we will get a refund for the 2 extra days we had to return the van 2 days early because we had a family emergency. We spoke to someone in the christchurch branch they said we will get a refund once we got to the branch to drop the van off I'm abit disappointed about it.

The staff were friendly and helpful. As a foreigner driving first time in NZ, they gave us lots of useful tips. The service to ferry us to and fro the airport was convenient as well. Aside from some slight wear and tear on the wiper rubbers, the car served us well. I will definitely use back the same service if I am in NZ.

Very good and helpful service when hiring a truck

Fu****g rude staff wouldn't bother trying to rent a car from them

Lee was really helpful when it comes to pick up and drop off. They give instructions for every simple things so nothing can go wrong. I hired a small truck and it was really helpful when moving houses. You get the best service what you paid for.

We encountered a frustrating situation with Ace picking up the rental car. We learnt the branch at 50 Grant Road was closed through a notice on the door due to staffing issues. We called their support line and were then informed the rental needs to be picked up from the airport. To prevent others from facing the same inconvenience, a simple solution would be to update the Google business listing, directing customers to pick up their rentals from the airport instead or at least making this temporarily closed. If you are hiring through Ace, please contact them and inquire about the correct pick-up location to avoid unnecessary expenses and confusion. Despite this setback, we would rate our experience with Ace three stars, considering the car price, quality, and the support received from the person on the helpline.

Queenstown Airport - The booking was easy, the car (Corolla) was in good condition with all the dings and scratches expected from a second hand vehicle that ended up in a budget rental yard, but I have a problem with the attitude of the agent when returning the car. They found" a new chip on the windscreen and first thing was to tell me that is going to be $80

Exceptional Service and Friendly Faces at New Plymouth Airport Car RentalReturning home is always a delight, thanks in no small part to Marcus, Sarah, and the entire team at New Plymouth Airport Car Rental. Their service extends beyond the typical car rental experience. It feels less like a transaction and more like a partnership.Every time I arrive, I am welcomed warmly, making me feel at home despite just stepping off the plane. Their personalised service, genuine care, and attention to detail stand out in today's world of automation and self-service.The team at New Plymouth Airport Car Rental goes above and beyond to ensure each customer's needs are met, making every car rental experience smooth, convenient, and enjoyable. It's not just about renting a car; it's about providing an exceptional experience that makes you feel valued.Highly recommend New Plymouth Airport Car Rental to anyone seeking a seamless, personalised car rental experience.