Assisted living facility

Found a career on second floor at 3pm lying down on the patient lounge couch chatting on her phone. Lovely.! Even if your shift finishes in 1/2 he you could be doing a residence nails or chatting to them. Shame on you.2 days on what an amazing response from Awatere manager Cushla. Thrilled to say the incident is being investigated promptly. Thank you. So thrilled to have such genuine rapid responses

I cant stress how nice this place is. My father in law has early onset dementia and has been in a home for years now this has been the nicest one he has ever been to. It's amazing the staff is so friendly the food is great everyone is so accommodating.

Severerly understaffed, the place is neglected and so are the residents.. they sit in soiled nappies for days on end, killing their dignity. Send ya loved ones elsewhere they deserve better than this for profit cash cow instutution.

Flaxmore provides excellent care of our mother. She is so happy there and the staff are so caring that she thinks she lives in a hotel! Flaxmore is not the newest care facility in town but what it lacks in flash furnishings is more than made up for by the personal care and respect provided by the staff and having had experience of both we are well qualified to compare. The grounds are beautifully kept and the meals nutritious. The recreation staff kept the residents well occupied and stimulated with a variety of crafts, events, celebrations and outings. We regularly receive photos of our mother enjoying an activity.

Mum is very happy at this Rest Home. Staff are friendly and helpful.

Very poor management needs better trained staff.

Friendly place, staff are caring individuals

in my experience this resthome is incredibly 'on to it' with my mother's care. Management and clinical staff are very easy to communicate with which makes a huge difference

Awesome place. Love working there.

The Community/peopleThe management, residents and staff are extremely caring, supportive and friendly. They work hard to accommodate the individual needs of each resident to enable independent living. The community work together to assist those who are finding it more difficult. (maybe add any other relevant features)The Units and services providedThe units are renovated in neutral tones before each new tenant moves in. They have a lovely sense of space with high ceilings and a large bay window, which allows natural light to flood into the living area. Rates, Unit insurance and maintenance of outside windows, lawns and gardens are provided for in the weekly payment. The tenants are responsible for contents insurance, power, phone and broadband. All Unit residents are provided with an Securely alarm in case of emergencies. The cost is included in the weekly payments.ActivitiesA Community Centre enables the Unit resident to enjoy organised activities. We have an excellent Village Committee, who work extremely hard to ensure there is a variety of activities for the residents to choose from and are always open to suggestions. Weekly activities include exercise, knit and natter, book club, bowls, happy hour and board games. Every Friday evening the residents get together and enjoy and meal of fish and chips or, alternatively, you can bring your own. Then there the monthly activities of going out together for a lunch, housie, afternoon teas and pot luck meals.