Electrical supply store

Edit: Literally the most frustrating shopping experience I've ever had? The whole process stretched out for months, with us going without a functioning fridge for weeks at a time. We eventually requested a refund and the broken fridge was collected. It then took 2 WEEKS of me repeatedly emailing and requesting the status of my refund before I received my $600. No sense of urgency, totally unprofessional, and no sincere apology from anyone. Never buying from Trade Depot again and warning all of my family and friends against them.---We bought a brand new, $600 fridge freezer from Trade Depot a little over a month ago; on the 23rd of February we called to say that the fridge half was no longer cooling. We waited a week (with no functioning fridge!) for repair people to come look at it and tell us it needed a new seal; it's nearly four weeks later and they have not returned. Our email enquiry was not replied to, and when we called again it was unclear when the new seal is coming (or if it's even been ordered), and when we can expect to have a working fridge again.We are really disappointed and frustrated, and do not plan to shop at Trade Depot again. All the staff we've interacted with are lovely and we don't blame the sales representatives, but feel we have wasted our money - we have been without a fridge for almost a month and had to waste a large amount of food which has gone off as a result of this.

Great service good prices

Fabulous service, great advice. The attendant went out of his way to help solve my problem. Very reasonable charge for service and goods provided.

This is my local shop for my electrical supplies and is well stocked for all my needs. The manager, Alif, provided me really good service on my last shop which was really appreciated.

Friendly efficient electrical wholesalers.

Walked into the store, The counter guy was eating his lunch at the front counter, don't your'll have an eating room. I asked for a case for my multimeter, I was told to go and find a part number for it and come back.....duh are your'll not the electrical suppliers and should your'll not find the part number to make a sale, I will be speaking to my company to pull our account away from this people, very unprofessional.

Had a problem with purchase, replacement provided straightaway no questions or arguments. Great service, great customer help, thanks Tony.

Our house was built in the 1980s and had a curious mixture of styles of light switches and sockets. Over a period of time we have replaced every single one of them to be all matching PDL600 series. Electrical Direct have made the purchase process really bloody easy and with great prices. Even for us, amateurs, that have made a bunch of very small orders. And because theuy are just around the corner from home, when we go pickup our orders, the service has been great too. 5 internet stars from us and our personal recommendation.

My company (Queenstown Radio Services Ltd) has dealt with Valen for a number of years and find their products to be excellent. The delivery is efficient and timely, what more could you ask for. Communication from the sale team at Valen is exceptional. An all round great company to deal with.

Awesome staff